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Why Track and Trace Is Essential for Modern Supply Chains by Chris Cunnane, Intersystems
Published
6 mois agoon
By
Supply chains face constant disruptions, from weather events and geopolitical disruptions to labor shortages and capacity issues. These disruptions can be managed by using decision intelligence through AI, machine learning, and simulations to predict outcomes, weigh scenarios, and recommend the best course of action to overcome these disruptions. But what data are these decisions based on?
Track and trace is the ability to monitor the movement of goods or items throughout the global supply chain, providing visibility through both real-time and historical location and status information. While supply chain visibility gives you real-time data on inventory, shipments, delays, and demand, the ability to act on this data is crucial. Decision intelligence bridges the gap between raw data and strategic actions, adding a layer of contextual understanding and recommendations.
At its core, track and trace is about more than just knowing where a product is. It’s about creating a digital thread of information that follows products from origin to final delivery. When data flows seamlessly across the supply chain, organizations can meet compliance requirements, respond to disruptions, and deliver the transparency customers increasingly demand. While usually seen as a single solution, track and trace comprises of two parts:
Tracking: Monitoring the real-time location and movement of a product as it moves through the global supply chain.
Tracing: Looking back at the product’s history: where it came from, how it was made, and how it moved.
Together, they provide a full picture of a product’s lifecycle. Typically, this is powered by technologies like barcodes, RFID, QR codes, IoT sensors, telematics (ELD/GPS)and the underlying data platforms that can capture, store, and integrate information from many different sources.
The Benefits of Track and Trace Technology
Delivering End-to-End Supply Chain Visibility
Visibility is a persistent challenge for supply chains that span continents and involve dozens of stakeholders. Without accurate, real-time information, companies risk delayed shipments, stockouts, or excess inventory. Track and trace provides the transparency needed to manage proactively rather than reactively. With a digital view of product movements, organizations can:
Improve demand planning
Optimize inventory management
Reroute shipments when disruptions occur
Keep customers informed with accurate ETAs
Meeting Consumer Expectations for Transparency and Sustainability
Today’s customers care about more than price. They want to know how and where their products were made, whether materials were ethically sourced, and if processes were sustainable.
Track and trace allows companies to put that information directly in customers’ hands. For example, a QR code on packaging can reveal a coffee bean’s journey from farm to cup, or a vaccine’s journey from lab to clinic. Transparency builds trust, which builds loyalty.
This transparency extends to sustainability initiatives as well. Sustainability isn’t just a brand differentiator anymore; it’s a requirement. Investors, regulators, and consumers expect organizations to measure and report on their environmental and social impact.
Track and trace plays a central role here. By connecting the dots across supply chain partners, organizations can:
Track carbon emissions across product journeys
Verify responsible sourcing of raw materials
Improve recyclability by monitoring material lifecycles
The ability to prove sustainability efforts with data is what transforms promises into measurable outcomes.
Safeguarding Health and Safety
Industries such as pharmaceuticals, food, and medical devices have no margin for error. Regulatory frameworks like the U.S. Drug Supply Chain Security Act (DSCSA) and the FDA’s Food Safety Modernization Act (FSMA) require traceability at the lot or even unit level.
If there’s a safety concern for counterfeit drugs or contaminated food, track and trace enables organizations to identify affected batches and act quickly. Instead of pulling all products off the shelf, companies can target only the impacted items, minimizing cost while protecting consumers. This ensures safety for patients and makes product recalls more efficient for companies.
The Organization for Economic Co-operation and Development (OECD) estimates counterfeit goods account for more than $500 billion annually in lost value. Track and trace creates a verifiable chain of custody to confirm authenticity. This builds trust and protects revenue, while also safeguarding brand reputation.
The Future of Track and Trace – Decision Intelligence
The future of track and trace is not just about knowing where a product is. It’s about predicting what might happen next. This is where decision intelligence comes in. InterSystems now brings decision intelligence-enabled track and trace capabilities to your supply chain through its partnership with Descartes MacroPoint.
The need to know where your products are (whether in transport to the warehouse, port, store, manufacturing plant, or customer anywhere in the end-to-end supply chain), when delays occur, and be alerted to these delays, is critical to ensure a positive customer experience. InterSystems provides a single source of truth with full interconnected supply chain visibility to anticipate, simulate, and activate your next move. AI-based actionable insights make recommendations to solve problems before they occur.
Track and Trace Cloud Service with Descartes MacroPoint
InterSystems Track and Trace Cloud Service with Descartes MacroPoint is a fully managed cloud service to bring real time shipment tracking and continuous in-transit risk monitoring data to the InterSystems Supply Chain Orchestrator decision intelligence platform. The solution includes out-of-the-box data integrations and API-enabled integration to ensure productivity. Advanced analytics improve planning for terminal congestion, labor shortages, and dwell times across air, parcel, IOT enabled, rail, TL/LTL.
By partnering with Descartes MacroPoint, InterSystems customers can leverage the Descartes Global Logistics Network (GLN), the world’s largest collaborative, multimodal logistics messaging network. Using the GLN, hundreds of thousands of trading partners, logistics services providers, and carriers connect and collaborate through 24.6 billion transactions annually. The network supports real-time GPS, EDI, and API-based capacity requests, bookings, statuses, and customs messages.
Accelerate Time to Value with Decision Intelligence
InterSystems Supply Chain Orchestrator is an AI-enabled supply chain decision intelligence platform that predicts disruptions before they occur, and optimally handles when they do, so you’ll be ready to manage the unexpected with confidence.
InterSystems unifies disparate data sources by providing a real-time connective tissue—with built-in predictive and prescriptive analytics—that’s complementary and non-disruptive to your existing infrastructure. Using InterSystems Track and Trace Cloud Service with InterSystems Supply Chain Orchestrator empowers you to make faster decisions.
Track and Trace: From Compliance to Competitive Advantage
Track and trace ensures safety, combats counterfeits, enables precise recalls, delivers transparency, and powers sustainability initiatives. Most importantly, it builds the trust that organizations need to thrive in an era of rising expectations.
But none of this is possible without a strong data foundation. To make track and trace work, organizations must integrate data across disparate systems and partners, ensure its accuracy, and make it available in real time. Track and trace is not just about compliance. It’s about creating supply chains that are safer, smarter, and more connected. And in today’s world, that’s not just a competitive advantage; it’s a necessity.
Chris Cunnane is the Supply Chain Product Marketing Manager at InterSystems. In this role, he is responsible for developing and executing marketing strategy and content for the InterSystems supply chain technology suite. Chris has 20+ years of supply chain expertise, leading the supply chain practice at ARC Advisory Group, as well as holding various sales, marketing, and operations roles in the wholesale, retail, and automotive parts markets. He holds a BA in Communications from Stonehill College and an MA in Global Marketing Communications from Emerson College.
The post Why Track and Trace Is Essential for Modern Supply Chains by Chris Cunnane, Intersystems appeared first on Logistics Viewpoints.
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Supply Chain KPIs Are No Longer Keeping Up with the Job
Published
1 jour agoon
29 mai 2026By
Supply chain leaders are being asked to deliver far more than cost savings. They are expected to improve resilience, accelerate decisions, manage supplier risk, strengthen continuity, and support broader business strategy. Yet in many organizations, the performance metrics used to evaluate supply chain teams still reflect an older operating model built primarily around savings and transactional efficiency.
That gap matters. If the work has expanded but the scorecard has not, teams may be incentivized to optimize for short-term cost reductions while underweighting resilience, responsiveness, and risk readiness. Supplier diversification, recovery planning, sourcing cycle time, decision latency, and exposure visibility are increasingly central to supply chain performance, but they are not always captured in traditional KPI frameworks.
The Institute for Supply Management recently published a useful article on this issue, arguing that supply chain value now needs to be measured across a broader set of dimensions, including resilience, speed, risk reduction, and organizational readiness. The piece makes the case that savings remain important, but they are no longer sufficient as the primary indicator of supply chain contribution.
For supply chain executives, the larger takeaway is clear: measurement systems need to catch up with the strategic role supply chain now plays. Organizations that modernize their KPI frameworks will be better positioned to demonstrate value not only through cost control, but through continuity, agility, and better enterprise decision-making.
Read the full article from the Institute for Supply Management here: Supply Chain work has evolved faster than the KPI’s used to measure it.
The post Supply Chain KPIs Are No Longer Keeping Up with the Job appeared first on Logistics Viewpoints.
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Why Regulated Supply Chains Are Prioritizing Traceability Over Pure Efficiency
Published
1 jour agoon
29 mai 2026By
For decades, supply chain strategy was dominated by efficiency. Companies reduced inventory, consolidated suppliers, optimized transportation networks, minimized operational slack, and extended global sourcing structures in pursuit of lower costs and better asset utilization.
Those priorities still matter. But in regulated industries, they are no longer enough.
Healthcare, pharmaceuticals, aerospace, food, and medical-device supply chains now operate under a broader definition of performance. Product accountability, traceability, compliance continuity, and operational control are becoming as important as traditional efficiency metrics. In these sectors, the supply chain is not simply a cost structure. It is part of the organization’s control system.
That is why traceability is moving from an administrative requirement to a strategic operating capability. It allows companies to understand where materials originated, how products moved, which lots were affected, where inventory was distributed, and which customers or facilities received product. In stable conditions, that information may appear routine. Under disruption, it becomes essential.
Efficiency Alone Can Create Fragility
Highly optimized supply chains can perform very well when conditions are stable. The problem emerges when something goes wrong.
A supplier issue, quality deviation, transportation disruption, documentation failure, or traceability gap can quickly create consequences that extend far beyond delayed delivery. In regulated environments, these failures may trigger investigations, product holds, recalls, compliance exposure, customer disruption, and reputational damage.
That changes the operating calculus. A supply chain optimized purely for cost may not provide enough visibility or control when conditions deteriorate. The result is a shift toward a more balanced view of operational performance.
The objective is no longer simply maximum efficiency. It is controlled resilience.
Traceability Is More Than Compliance
Traceability is often treated narrowly as a compliance requirement. Its strategic value is broader.
Strong traceability improves root-cause analysis. It strengthens recall precision. It supports supplier accountability. It reduces ambiguity during disruptions. It helps organizations isolate operational risk more quickly and respond with greater confidence.
In practice, traceability becomes part of the enterprise’s ability to operate under uncertainty. A supply chain that clearly understands its dependencies can respond more intelligently than one relying on fragmented records, manual investigation, and disconnected documentation.
This is especially important in industries where the cost of ambiguity is high. In food, a traceability gap can widen the scope of a recall. In pharmaceuticals, incomplete lot visibility can delay containment. In aerospace or medical devices, documentation failures can affect audit readiness, quality assurance, and customer trust.
The strategic point is straightforward: traceability is not just about knowing what happened. It is about being able to act when it matters.
Complexity Is Raising the Bar
Several forces are increasing traceability requirements across regulated industries. Global sourcing networks are longer and more complex. Product portfolios are becoming more specialized. Regulatory scrutiny continues to increase. ESG expectations are adding new accountability pressures. Serialization, product authentication, and chain-of-custody requirements are expanding.
At the same time, supply chains are becoming more digital. Sensor data, IoT monitoring, electronic batch records, serialization systems, digital quality environments, supplier platforms, and logistics visibility tools now generate far more operational information than before.
The challenge is no longer simply collecting data. The challenge is coordinating and interpreting it across the enterprise.
That requires stronger data governance, better integration, and more contextual intelligence. Traceability systems create limited value if the data remains trapped in separate systems or disconnected from operational decision-making.
Traceability Depends on Coordination
A quality alert matters only if the organization can quickly identify affected inventory. A supplier issue matters only if downstream dependencies are visible. A transportation disruption matters only if customer, inventory, and compliance implications can be understood quickly.
This is where the broader shift toward continuous intelligence becomes important. As discussed in The Next Supply Chain Operating Model Will Be Built Around Continuous Intelligence, supply chains increasingly require systems capable of sensing, interpreting, and coordinating operational response continuously.
Traceability becomes significantly more valuable when it supports faster and more coordinated decisions. It is not enough to document product movement after the fact. Companies need traceability data to inform decisions in near real time.
This also explains why graph-oriented architectures and contextual AI systems are attracting attention. Regulated supply chain risk rarely exists in isolation. It moves through relationships among suppliers, products, lots, facilities, customers, logistics flows, and regulatory obligations.
Understanding those relationships operationally is becoming increasingly important.
The Efficiency Tradeoff Is Becoming More Nuanced
Prioritizing traceability does not mean abandoning efficiency. It means recognizing that efficiency must be balanced against resilience, accountability, and operational control.
The most efficient network on paper may not be the most resilient network under stress. A lower-cost supplier strategy may create greater exposure if visibility is weak. A highly optimized transportation network may become vulnerable if traceability and exception response are insufficient.
This does not eliminate the importance of lean operations. It changes the definition of operational maturity.
The organizations that perform best increasingly understand where visibility, traceability, and control create disproportionate strategic value. They are not simply asking how to reduce cost. They are asking where lack of control could create unacceptable operational, regulatory, or reputational exposure.
The Strategic Implication
Regulated supply chains are moving toward a broader definition of operational excellence.
Cost and efficiency still matter. But so do traceability, governed response, compliance continuity, visibility, accountability, and operational resilience.
The organizations that lead over the next decade may not simply be those with the lowest cost structures. They may be the ones capable of maintaining control, preserving trust, and coordinating response effectively under increasingly complex operating conditions.
In regulated industries, traceability is no longer merely administrative infrastructure. It is becoming part of the competitive operating model itself.
The post Why Regulated Supply Chains Are Prioritizing Traceability Over Pure Efficiency appeared first on Logistics Viewpoints.
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Medtronic: Strengthening Regulated Medical Device Supply Chains
Published
1 jour agoon
29 mai 2026By
Medical device supply chains operate under a different standard than many commercial supply chains.
Efficiency still matters. So do inventory discipline, transportation performance, and cost control. But regulated healthcare environments must also preserve traceability, quality assurance, compliance continuity, documentation integrity, product accountability, and controlled response processes.
That changes the operating model.
Medtronic offers a useful example. As one of the world’s largest medical technology companies, it operates across a complex global network of manufacturing sites, suppliers, logistics providers, hospitals, clinicians, distributors, regulators, and field-service organizations.
The objective is not simply to move products efficiently. It is to maintain product availability, quality, traceability, and regulatory compliance at the same time.
Regulation Changes the Supply Chain Equation
In many industries, supply chain performance is measured primarily through cost, service, and working-capital efficiency.
In regulated healthcare, the equation is broader. A shipment delay matters, but so does a documentation error, labeling issue, quality deviation, traceability gap, supplier compliance problem, or uncontrolled product movement.
The consequences can extend well beyond logistics disruption. They may affect regulatory exposure, product release, recall management, or clinical continuity.
That changes how resilience is defined. In regulated supply chains, resilience is not simply the ability to move inventory around disruption. It is the ability to preserve continuity while maintaining quality, traceability, and compliance discipline throughout the process.
That is a more demanding operating requirement.
Visibility Must Extend Beyond Transportation
For medical device companies, visibility cannot stop at shipment tracking.
The enterprise also needs visibility into supplier quality, serialized inventory, manufacturing conditions, product genealogy, service inventory, documentation status, field inventory positioning, and regulatory workflows.
The supply chain is not merely transporting products. It is managing accountable product movement across a controlled operating environment.
This is why regulated industries are investing more heavily in integrated visibility and traceability systems. Companies need to know not only where products are, but whether they remain compliant, whether documentation is complete, whether quality conditions have been maintained, and whether downstream commitments remain protected.
That requires tighter coordination across supply chain, quality, manufacturing, logistics, and regulatory functions.
Exception Management Becomes More Sensitive
Exceptions carry greater operational consequence in regulated healthcare environments.
A delayed shipment may affect hospital inventory. A supplier issue may trigger quality review. A labeling problem may delay product release. A traceability gap may complicate recall management.
The organization therefore needs more than awareness. It needs governed response.
This connects directly to the broader rise of autonomous exception management in logistics operations. In regulated supply chains, earlier detection is valuable not only because it accelerates response, but because it gives the enterprise more time to coordinate a compliant response before risk escalates.
AI-assisted systems may help prioritize exceptions, assemble context, identify affected inventory, and route decisions more efficiently. But the operating environment still requires governance, escalation controls, auditability, and human oversight.
This is not uncontrolled automation. It is governed operational intelligence.
Coordination Across the Enterprise
Medical device supply chains are deeply interconnected.
Supply chain teams must coordinate continuously with manufacturing, procurement, quality, regulatory, logistics, commercial teams, field-service operations, and healthcare providers. A disruption in one part of the network can quickly propagate into others.
That is why fragmented systems create particular risk in regulated industries. Disconnected operational environments do not merely reduce efficiency. They can increase operational and compliance exposure at the same time.
For medical device companies, enterprise coordination is not a process improvement exercise. It is part of the control system that protects product integrity, customer commitments, and regulatory standing.
The Broader Lesson
Medtronic’s operating environment reflects a broader shift across regulated industries.
The future supply chain is not simply leaner or faster. It must also be more traceable, more coordinated, more governed, more resilient, and more transparent.
That requires stronger integration between supply chain execution, quality management, regulatory processes, and enterprise intelligence systems.
In regulated healthcare, the supply chain is becoming part of the trust architecture surrounding the product itself. Over the next decade, that may become one of the most important strategic operating requirements in the industry.
The post Medtronic: Strengthening Regulated Medical Device Supply Chains appeared first on Logistics Viewpoints.
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