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How Good is Your Logistics Service Provider?
Published
10 mois agoon
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Amplifying the shipper’s voice and giving some power back to the companies actually paying for logistics services – that is the core reason why the Shippers’ Council was formed in in 2020. An interest group of the Singapore-based Logistics & Supply Chain Management Society (LSCMS), the Shippers’ Council is a professional association that counts members from organizations with a vested interest in logistics, including end users, technology and service providers, government and academia. Other sub-groups of LSCMS include LogiSYM, a leading event platform in the Asia region for the dissemination and sharing of trends and best practices in logistics, and the CargoNOW industry news website and magazine.
The term “shipper” can sometimes cause confusion, as it is often understood by the layman to be the entity that physically ships the goods from origin to destination. But in the context of the Shippers’ Council, the shipper is the cargo owner (or BCO – beneficial cargo owner), usually a manufacturer, who contracts with a logistics service provider (LSP), which, in the Council’s definition, can be a transportation (land, sea, air) company, an express company, a forwarder, or a full-fledged 3PL.
Knowledge Sharing
Since its launch in 2020, the Shippers’ Council has grown its membership to 93 represented companies. While almost all are based in Singapore, they are multinationals with Asia wide responsibility, such as Schneider Electric, Western Digital, Decathlon, Karcher and VF Corp. As evidenced by a very active Whatsapp group, the knowledge sharing element of the Council is highly valued by the membership. For example, that sudden increase in warehousing charges from my LSP – is anyone else seeing that? Or I am evaluating a new global trade management software provider – anyone else had good/bad experience with them? As well as online, physical interaction between members is also enabled through organized events throughout the year as well as a major meeting at the LogiSYM Asia Pacific conference in Singapore.
Shippers’ Council meeting at LogiSYM Asia Pacific 2024 in Singapore.
The KPI
Harnessing the collective experience of shippers in a more formal way is the KPI, a benchmarking survey for evaluating the performance of logistics service providers. The survey is open to all shippers, not just those on the Shippers’ Council, with the qualification that they must spend at least US$1 million a year with an LSP in order to grade their performance.
The set of 20 questions, filled in via a Google Form, elicits information on shipment types, transport modes, routes, and then on a five-point scale (1 to 5), the Execution performance of the LSP – on-time delivery, billing accuracy, above/below market rates, etc., and the Value provided by the LSP – understanding of business needs, analytics, exception alerts, visibility, etc.
The “ideal” LSP ranks highly on both Execution and Value, and this is the sweet spot LSPs should aspire to. However, it is also possible to execute well but not provide good value, and vice versa, which signals the need for attention and room for improvement. And of course, an LSP judged to execute poorly and deliver low value service is clearly not satisfying its shipper client.
Sample questions from the KPI survey
Rankings and Results
Results from previous surveys throw up interesting nuggets of information on shippers’ preferences. For example, for all the talk about the importance of sustainable practices and the provision of digital solutions, it is pricing that is paramount in shippers’ minds when evaluating their shipper’s performance, with LSPs offering competitive rates ranking higher than their peers. Seemingly then, shippers are quite happy to get into discussions about sustainability and digitalization but far less keen to want to pay for it.
At the industry aggregate level, shippers from the life sciences and consumer sectors appear to be the most unhappy with the service from their LSPs, which score lower on Execution and Value than counterparts in High Technology and Industrial. Taken another way, this could also mean that shippers in these sectors are more demanding and have higher expectations of their providers.
For LSPs catering to ocean freight, the KPI survey reveals superior execution performance of pure-play shipping lines versus ocean forwarders (NVOCCs) but inferior value provision. This is most likely because the shipping lines have closer control of the transportation element, but forwarders can better assist shippers in aspects such as trade compliance requirements and also offer more extensive technology solutions for e.g. shipment tracking and reporting.
An Index to Excellence
Providing a level of measured visibility on logistics service provider performance is an important step towards increasing operational excellence. An LSP that executes well and offers superior value will make shipper supply chain operations more effective as well as efficient. An LSP that scores highly on the KPI Index is more likely to be retained by the shipper. For one that does not, there is the opportunity to initiate a call to action to improve performance where it is identified to be lacking.
While the LSP benchmarking survey has mostly been restricted to Asia based respondents, the Shippers’ Council is keen for it to go global. As such, readers of Logistics Viewpoints who qualify in terms of being a shipper that contracts at least $1 million a year with one or more of their LSPs are encouraged to participate in the latest survey, which closes at the end of January 2025
All respondents will receive a free copy of the survey findings, which are independently analyzed and collated by a local academic institution. Individual responses will remain confidential. You can find the survey link here. Your contribution to advancing logistics excellence is appreciated.
The post How Good is Your Logistics Service Provider? appeared first on Logistics Viewpoints.
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Federal Industrial Partnerships and Supply Chain Realignment Under the Trump Administration: Pharmaceuticals, Semiconductors, Critical Minerals, and Energy
Published
2 jours agoon
3 octobre 2025By

In the months leading up to the 2026 midterm elections, the Trump administration has launched a broad initiative to negotiate agreements with companies across as many as thirty industries. According to reporting from Reuters and other outlets, these deals involve a range of mechanisms, including tariff relief, equity stakes, revenue guarantees, and regulatory adjustments.
The purpose of the initiative, according to administration officials, is to strengthen U.S. national and economic security by encouraging companies to expand production domestically, reduce reliance on China, and ensure the availability of critical products.
For logistics and supply chain leaders, this represents a significant change in the relationship between government and industry. Federal agencies are no longer simply regulators or supporters of infrastructure. They are becoming active participants in corporate strategy, investment, and supply chain design.
Structure of the Deals
The administration’s approach is not uniform. Each agreement varies depending on the sector and company involved. Examples include:
Pharmaceuticals: Eli Lilly was asked to expand insulin production, Pfizer was pressed to increase output of its cancer and cholesterol drugs, and AstraZeneca was encouraged to establish a new U.S. headquarters. In exchange, companies have been offered tariff relief or regulatory flexibility.
Semiconductors: A portion of grants provided under the CHIPS Act has been converted into equity stakes, including a reported 10 percent stake in Intel.
Critical Minerals: The Department of Defense took a 15 percent stake in MP Materials, secured a floor price for future government purchases, and facilitated a $500 million supply agreement between MP Materials and Apple for rare earth magnets.
Energy: The Department of Energy has asked companies such as Lithium Americas for equity stakes in exchange for federal loans supporting domestic mining and battery production.
The unifying theme is the use of federal leverage, such as tariffs, financing programs, or regulatory approvals, to secure commitments from private companies that align with stated national security objectives.
Agencies as Dealmakers
What distinguishes this initiative is the scale of inter-agency involvement. The White House has described the approach as “whole of government.”
The Department of Health and Human Services is leading negotiations in pharmaceuticals.
The Department of Commerce, under Secretary Howard Lutnick, has overseen transactions in steel, semiconductors, and industrial manufacturing.
The Department of Energy is linking financing programs to equity arrangements in energy and mining.
The Pentagon has led negotiations with defense contractors and suppliers of critical minerals.
Senior officials, including White House Chief of Staff Susie Wiles and supply chain coordinator David Copley, are directly involved in negotiations. The presence of Wall Street dealmakers, such as Michael Grimes (formerly of Morgan Stanley) and David Shapiro (formerly of Wachtell, Lipton, Rosen & Katz), illustrates the administration’s transactional orientation.
Financing Mechanisms
The administration is using multiple sources of capital to finance these arrangements:
International Development Finance Corporation (DFC): Originally designed to support development projects abroad, the DFC has proposed expanding its budget authority from $60 billion to $250 billion. If approved by Congress, it would fund projects in infrastructure, energy, and critical supply chains within the U.S.
Investment Accelerator (Commerce Department): Seeded by $550 billion pledged by Japan as part of a bilateral trade agreement, this entity will direct capital into U.S. strategic sectors, serving as a replacement for an earlier proposal to establish a sovereign wealth fund.
Existing Programs: Agencies are repurposing funds from programs such as the CHIPS Act and Department of Energy loan guarantees, often converting grants into equity holdings.
Together, these mechanisms represent one of the largest coordinated federal interventions in U.S. industrial and supply chain development in recent decades.
Implications for Supply Chains
The administration’s policies carry several direct consequences for logistics and supply chain management.
1. Reshoring of Manufacturing
Many of the deals include explicit requirements for expanded U.S. production. This will increase demand for domestic transportation, warehousing, and distribution capacity. It also implies higher utilization of U.S. ports and intermodal corridors, as inputs shift from finished imports to raw materials and intermediate goods requiring processing inside the United States.
2. Critical Minerals and Energy Security
The focus on rare earths, lithium, and other inputs for advanced manufacturing indicates a restructuring of upstream supply chains. Logistics providers should expect increased flows from domestic mining regions, such as Nevada’s Thacker Pass lithium project, to processing and manufacturing centers. This represents a shift away from reliance on Asian supply hubs, particularly China.
3. Government as Stakeholder
Equity stakes and long-term purchase agreements create a different operating environment. Logistics providers serving these industries may find demand more stable due to government-backed contracts. However, these arrangements may also impose compliance requirements and reduce flexibility in adjusting supply networks.
4. Public-Private Coordination
Federal involvement in freight and industrial infrastructure financing could accelerate long-delayed projects. Rail expansion, port upgrades, and domestic warehouse capacity may benefit from this investment. Companies positioned to partner on these projects may see long-term opportunities.
Risks and Concerns
Several risks accompany this shift:
Policy Reversal: Executives have expressed concern that a future administration could unwind or renegotiate these deals. Supply chains built around government-backed agreements may face uncertainty if political priorities shift.
Equity Demands: Some companies are wary of ceding ownership stakes to the federal government. This creates hesitation in sectors where ownership control and investor confidence are sensitive.
Market Distortions: Critics argue that selecting which companies receive government support could disadvantage firms excluded from the arrangements, altering competitive dynamics within industries.
Implementation Capacity: The scale of proposed financing, particularly the expansion of the DFC, requires congressional approval and capable management. Delays or political opposition could slow execution.
Policy-to-Supply-Chain Impact Table
Policy Mechanism
Industry Example
Government Action
Supply Chain Impact
Tariff Relief
Pharmaceuticals (Pfizer, Eli Lilly)
Tariff exemptions in exchange for expanded U.S. production
Increases demand for domestic warehousing, distribution, and cold-chain logistics for added output
Equity Stakes
Intel (10% stake), MP Materials (15% stake)
Federal ownership through converted grants or Defense Production Act
Creates long-term stability in supply flows, but may add compliance requirements for logistics providers
Purchase Guarantees
MP Materials with Apple
Pentagon set floor prices, Apple committed to $500M supply contract
Locks in demand for rare earth shipments, increasing domestic transport flows from mining to manufacturing
Federal Loans Linked to Equity
Lithium Americas (DOE loan, 5–10% stake requested)
Loan support tied to partial government ownership
Supports new mining and battery projects, creating future logistics demand for raw materials and finished batteries
Investment Accelerator Funding
Commerce Department
$550B in financing, partly funded by Japan, allocated to U.S. manufacturing and freight infrastructure
Potential expansion of ports, intermodal rail, and distribution centers, reducing bottlenecks in supply chains
Expanded DFC Financing
Multiple critical industries
Proposed budget growth from $60B to $250B for U.S. supply chains and infrastructure
Large-scale capital for freight corridors, warehouses, and strategic materials, enabling reshoring of production
Case Examples
MP Materials
The rare earth mining company received federal backing through a 15 percent Pentagon stake, floor pricing commitments, and a supply agreement with Apple. This illustrates the administration’s template: equity participation, purchase guarantees, and private-sector co-investment.
Intel
The conversion of CHIPS Act funding into a 10 percent federal equity stake in Intel highlights the new approach to semiconductor supply chain security. By tying financial support to ownership, the government ensures both accountability and a direct role in strategic sectors.
Lithium Americas
A Department of Energy loan of $2.26 billion, paired with negotiations for a 5 to 10 percent federal equity stake, demonstrates how energy supply chains, particularly those tied to electric vehicles and batteries, are being secured through mixed financing and ownership arrangements.
Long-Term Outlook
The administration’s strategy marks a departure from the traditional U.S. model of private-sector–led industrial development. Instead, it resembles coordinated industrial policies pursued in other economies, though with American characteristics.
For supply chain professionals, this means that:
Government will play a larger role in shaping sourcing, production, and distribution decisions.
Access to federal financing and contracts will become a key factor in strategic planning.
Logistics infrastructure may receive substantial investment, creating new opportunities for providers.
Companies must assess political as well as market risks when designing long-term supply chains.
The Trump administration’s pre-midterm industrial deals reflect a significant realignment of government and industry roles in the United States. By leveraging tariffs, financing programs, and direct equity stakes, the federal government is reshaping supply chains across pharmaceuticals, energy, critical minerals, and freight.
The initiative is intended to secure domestic production, reduce reliance on China, and ensure access to strategic inputs. For logistics leaders, the result will be increased reshoring activity, new demand for domestic infrastructure, and closer integration of supply chains with federal priorities.
At the same time, risks remain. The durability of these arrangements depends on political continuity, effective implementation, and the willingness of companies to partner with government under new terms.
In this evolving environment, logistics and supply chain professionals will need to monitor policy developments as closely as they do market trends. Supply chains are no longer shaped solely by efficiency and cost considerations. They are now integral to the nation’s industrial strategy.
The post Federal Industrial Partnerships and Supply Chain Realignment Under the Trump Administration: Pharmaceuticals, Semiconductors, Critical Minerals, and Energy appeared first on Logistics Viewpoints.
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Supply Chain and Logistics News Sept 29 – Oct 2nd 2025
Published
2 jours agoon
3 octobre 2025By

This week in supply chain news, major companies are demonstrating a mix of strategic adaptations and responses to global pressures. ExxonMobil and Kinaxis are collaborating to develop a next-generation supply chain management solution specifically for the complex oil and gas industry, aiming to increase resilience and provide comprehensive visibility. In a push for network efficiency, FedEx has launched a new direct cargo flight between Dublin, Ireland, and Indianapolis, Indiana, bypassing congested coastal hubs to reduce transit times. The pharmaceutical sector is also focused on resilience, with Eli Lilly and Amgen announcing significant U.S. manufacturing investments to bring critical drug production back to North America. Conversely, General Mills is restructuring its supply chain by closing three manufacturing plants in Missouri as a cost-saving measure in response to changing consumer spending habits. Finally, the U.S. government is imposing new tariffs on imported wood products and furniture, effective October 14, 2025, in a move to address what it identifies as a threat to the domestic industry and supply chain security.
The News of the Week:
The oil and gas industry supply chain is one of the most complex in the world. It involves myriad complex production assets both onshore and offshore, transporting highly volatile products around the globe through pipelines, tank farms, ports, ships, rail, and truck. The end product could be gasoline, petrochemicals, natural gas, hydrogen, or any of hundreds of products from asphalt to motor oil. Disruptions to the oil and gas supply chain can have serious consequences for end users. The industry needs more comprehensive supply chain solutions that increase resilience, provide complete visibility across all aspects of the supply chain, and enable swift responses to business challenges and opportunities. Kinaxis and Exxon are collaborating to digitalize various sectors of Exxon’s business. They aim to leverage Kinaxis’s Maestro software to enhance planning and decision-making processes. Through this collaboration, the two companies aim to share solutions tailored to the oil and gas industry, which currently lacks supply chain management solutions that cater to their specific needs.
FedEx Expands Global Air Network with New Dublin- Indianapolis Route
In an effort to shorten transit times and strengthen its international network, FedEx has launched a new direct cargo flight between Dublin, Ireland, and Indianapolis, Indiana. The new four-day-a-week service bypasses traditional, more congested coastal gateways, which is expected to reduce shipping times by a full day for goods moving between Ireland and the U.S. Midwest. This strategic expansion is a response to the growing trade between the two regions and demonstrates how major carriers are adapting their networks to create more direct and efficient routes to meet evolving customer demands.
Eli Lily and Amgen Announce Massive U.S. Manufacturing Investments
In a major push for domestic drug production, pharmaceutical giants Eli Lilly and Amgen have announced huge investments in new U.S. manufacturing facilities. Eli Lilly is planning a new $6.5 billion factory in Houston, while Amgen is expanding its Puerto Rico plant with a $650 million investment. These moves are a direct response to the global supply chain vulnerabilities exposed in recent years and represent a significant effort to boost the resilience of the U.S. pharmaceutical supply chain. The investments aim to bring critical drug production back to North America, creating jobs and reducing reliance on overseas manufacturing.
General Mills is Closing Three Manufacturing Plants in Missouri
General Mills is closing three manufacturing plants in Missouri—a pizza crust facility in St. Charles and two pet food locations in Joplin—as part of a multiyear supply chain restructuring effort. The company expects to incur $82 million in restructuring charges, including asset write-offs and severance costs. This action is part of a broader trend among food and beverage companies to implement cost-saving measures in response to consumer spending pullbacks. The closures follow previous organizational actions by General Mills, such as job cuts and the closure of its innovation unit, and are intended to improve the company’s competitiveness.
US to Begin Furniture, Wood Import Tariffs on Oct. 14
New tariffs on imported wood products, including furniture, will take effect on October 14, 2025, following a Section 232 national security investigation. The initial duties will be 10% on softwood lumber and 25% on upholstered furniture, kitchen cabinets, and vanities. On January 1, the tariff rates are scheduled to increase to 30% for upholstered furniture and 50% for kitchen cabinets and vanities. The executive order provides for lower tariff caps for imports from specific trading partners, such as the U.K., Japan, and the European Union. These new tariffs are intended to address what the administration has identified as a threat to domestic industry and supply chain security.
Song of the week:
The post Supply Chain and Logistics News Sept 29 – Oct 2nd 2025 appeared first on Logistics Viewpoints.
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Call for Speakers: Ready to Drive Real Change in Intelligent Operations and Resilient Supply Chains – ARC Industry Forum 2025
Published
3 jours agoon
2 octobre 2025By

Call for Speakers – ARC Industry Forum 2025
The ARC Industry Forum is the premier event where operations, supply chain, and technology leaders gather to shape the future of intelligent and resilient enterprises. In 2025, supply chains face unprecedented disruption, but also unmatched opportunity. We are seeking speakers—executives, practitioners, and innovators—who can share strategies, frameworks, and real-world experiences to inspire and guide their peers.
Sample Session Themes
To help illustrate the types of topics we feature, here are a few recent examples:
The New Frontier of Operations and Supply Chain: AI, Resilience, and Intelligence – Exploring how AI, analytics, automation, and connected intelligence converge to deliver agility and resilience.
Building Resilient Supply Chains in the Age of Shifting Geopolitics – Addressing the regulatory, tariff, and policy challenges facing global supply networks.
Unlocking the Power of Knowledge Transfer in Enterprise Systems – Showcasing best practices to fully leverage enterprise and knowledge management systems.
These examples are only a sample of the many tracks available. Additional sessions will cover digital transformation, sustainability, cybersecurity, workforce strategies, and other timely topics.
Submission Guidelines
We invite proposals that highlight real-world case studies, practical lessons, and strategic frameworks. Presentations should be vendor-neutral, educational, and tailored for an audience of senior executives and practitioners.
If you are interested in speaking, please submit:
A proposed session title and abstract (150–250 words)
Key takeaways for attendees
Speaker bio and organizational role
To submit a proposal, or simply for more information, contact us now
The post Call for Speakers: Ready to Drive Real Change in Intelligent Operations and Resilient Supply Chains – ARC Industry Forum 2025 appeared first on Logistics Viewpoints.


Federal Industrial Partnerships and Supply Chain Realignment Under the Trump Administration: Pharmaceuticals, Semiconductors, Critical Minerals, and Energy

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