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Unlocking Digital Efficiency in Logistics – Data Standards and Integration

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Unlocking Digital Efficiency in Logistics – Data Standards and Integration

Judah Levine

FreighTech 2024 Key Themes Series:

Unlocking Digital Efficiency in Logistics – Data Standards and Integration

Freightos was delighted to host its seventh annual FreighTech conference recently, bringing together leaders in freight technology and digitalization across carriers, forwarders, BCOs and tech providers once again to discuss progress achieved, explore opportunities for collaboration and imagine the future. One of the key themes that emerged was the growing importance of data standards and integrations.

The rate of tech adoption in logistics continues to grow. But the volume of available digitalized data, and the number of tools, solutions and platforms that supply chain stakeholders are using (juggling?) are growing too. The increase in the volume and use of digitized freight data has made the need for – and lack of – industry data standards all the more acute. Likewise, the use of multiple tools and systems (for now) means effective integration is becoming more and more crucial too.

The Logistics Data Standards Gap

Industry-wide data standard initiatives like those by IATA to develop and push the adoption of digital standards for customs documentation and air waybills, and DCSA’s work on a range of standards like track and trace, booking data and bills of lading continue to make progress. But even for standards that have already been developed, the adoption rate by the industry is far from comprehensive.

These and many other needed standards would make it much easier for logistics players to share information, provide and receive services, or collaborate. But when no standard exists, tech-forward BCOs, forwarders, carriers or tech providers are pushed to build their own, and encourage their customers or partners to adopt them too. And so, in the meantime, the diversity of individual “standards” grows, possibly representing another barrier to eventual industry-wide standards adoption.

One speaker – Megan Kelley of Crane Logistics – for example, shared that Crane aims to have their partners use the standards they’ve developed in-house. But custom integrations – like when a partner uses their own or a different format – are still sometimes necessary and can take months, slowing the onboarding process, absorbing IT resources and pushing back the horizon of digital efficiencies for both Crane and their partner. Oliver Esch of procurement platform Shipsta by Freightos – which also asks their partners to use their formats – explained that this approach can really only provide piecemeal improvements in efficiency until industry-wide standards are developed.

The alternatives that have emerged for standards may have a silver lining.

As Zvi Schreiber, Freightos CEO, pointed out though, the success of some “private standards” – like WebCargo’s carrier API – may prove that when industry standards do get adopted, progress could be fast. WebCargo received its first airline API in 2018, and by last year there’ve been dozens more airlines sharing data by these APIs, enabling more than a million eBookings a year on WebCargo.

Here’s How We Get There

Part of the frustration stems from comparisons to other, similar industries including air travel for passengers. Mark Drusch of Qatar Airways Cargo, who comes from the passenger side, pointed out that, in order to quickly and easily serve passengers who need to change airlines unexpectedly, boarding passes already have a universal barcode that allows any carrier to access passenger information immediately.

QUOTE: “To really get there, the industry needs leaders to rally their peers, and champion the things that will benefit everyone. They’ll need to build the business case for it internally and externally, create buy-in and then set aggressive timelines to get it done.” – Mark Drusch, Qatar Airways Cargo,

And despite the slow progress of the existing initiatives, Drusch is convinced that it can happen for air cargo too. But to really get there will require bold leadership from major players in the industry who will need to: build and communicate the business case for why investing in and adopting data standards will provide industry-wide benefits and grow the pie; communicate and get buy-in for collaboration among competitors; and then push for execution.

Streamlining Complexity: The Importance of Integration

At the same time, the growth in the number of digital tools and platforms in logistics – built to simplify operations and processes, and increase efficiency – can sometimes create a new type of complexity.

QUOTE: “Digitalization should add value not complexity.” Megan Kelly, Crane

Even if data standards existed and eased collaboration between partners, the multiple tools, solutions and platforms that many forwarders, carriers and BCOs interested in leveraging tech are starting to use can butt up against the desire for a single source of truth for all that data.

Paolo Galli of Electrolux and Martin Polakovic of Lenovo echoed this sentiment from the shipper side as well saying that what they’d like most from logistics technology is better control and accessibility of their data, all in one platform – preferably the one they’re already using.

This state of affairs is making integration of multiple systems more and more important. At Crane, successful integration of disparate data sources is already leading to cost savings by eliminating duplicate work and many errors. It is improving efficiency as information is shared more easily and made actionable; and integrations are also enabling better visibility both internally and for their shipper customers.

These discussions reflect an industry in flux, facing challenges to leveraging the benefits of digitalized data but also a lot of optimism that the digital journey for freight, despite these hurdles, continues in the right direction.

Judah Levine

Head of Research, Freightos Group

Judah is an experienced market research manager, using data-driven analytics to deliver market-based insights. Judah produces the Freightos Group’s FBX Weekly Freight Update and other research on what’s happening in the industry from shipper behaviors to the latest in logistics technology and digitization.

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Supply Chain KPIs Are No Longer Keeping Up with the Job

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Supply chain leaders are being asked to deliver far more than cost savings. They are expected to improve resilience, accelerate decisions, manage supplier risk, strengthen continuity, and support broader business strategy. Yet in many organizations, the performance metrics used to evaluate supply chain teams still reflect an older operating model built primarily around savings and transactional efficiency.

That gap matters. If the work has expanded but the scorecard has not, teams may be incentivized to optimize for short-term cost reductions while underweighting resilience, responsiveness, and risk readiness. Supplier diversification, recovery planning, sourcing cycle time, decision latency, and exposure visibility are increasingly central to supply chain performance, but they are not always captured in traditional KPI frameworks.

The Institute for Supply Management recently published a useful article on this issue, arguing that supply chain value now needs to be measured across a broader set of dimensions, including resilience, speed, risk reduction, and organizational readiness. The piece makes the case that savings remain important, but they are no longer sufficient as the primary indicator of supply chain contribution.

For supply chain executives, the larger takeaway is clear: measurement systems need to catch up with the strategic role supply chain now plays. Organizations that modernize their KPI frameworks will be better positioned to demonstrate value not only through cost control, but through continuity, agility, and better enterprise decision-making.

Read the full article from the Institute for Supply Management here: Supply Chain work has evolved faster than the KPI’s used to measure it.

The post Supply Chain KPIs Are No Longer Keeping Up with the Job appeared first on Logistics Viewpoints.

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Why Regulated Supply Chains Are Prioritizing Traceability Over Pure Efficiency

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For decades, supply chain strategy was dominated by efficiency. Companies reduced inventory, consolidated suppliers, optimized transportation networks, minimized operational slack, and extended global sourcing structures in pursuit of lower costs and better asset utilization.

Those priorities still matter. But in regulated industries, they are no longer enough.

Healthcare, pharmaceuticals, aerospace, food, and medical-device supply chains now operate under a broader definition of performance. Product accountability, traceability, compliance continuity, and operational control are becoming as important as traditional efficiency metrics. In these sectors, the supply chain is not simply a cost structure. It is part of the organization’s control system.

That is why traceability is moving from an administrative requirement to a strategic operating capability. It allows companies to understand where materials originated, how products moved, which lots were affected, where inventory was distributed, and which customers or facilities received product. In stable conditions, that information may appear routine. Under disruption, it becomes essential.

Efficiency Alone Can Create Fragility

Highly optimized supply chains can perform very well when conditions are stable. The problem emerges when something goes wrong.

A supplier issue, quality deviation, transportation disruption, documentation failure, or traceability gap can quickly create consequences that extend far beyond delayed delivery. In regulated environments, these failures may trigger investigations, product holds, recalls, compliance exposure, customer disruption, and reputational damage.

That changes the operating calculus. A supply chain optimized purely for cost may not provide enough visibility or control when conditions deteriorate. The result is a shift toward a more balanced view of operational performance.

The objective is no longer simply maximum efficiency. It is controlled resilience.

Traceability Is More Than Compliance

Traceability is often treated narrowly as a compliance requirement. Its strategic value is broader.

Strong traceability improves root-cause analysis. It strengthens recall precision. It supports supplier accountability. It reduces ambiguity during disruptions. It helps organizations isolate operational risk more quickly and respond with greater confidence.

In practice, traceability becomes part of the enterprise’s ability to operate under uncertainty. A supply chain that clearly understands its dependencies can respond more intelligently than one relying on fragmented records, manual investigation, and disconnected documentation.

This is especially important in industries where the cost of ambiguity is high. In food, a traceability gap can widen the scope of a recall. In pharmaceuticals, incomplete lot visibility can delay containment. In aerospace or medical devices, documentation failures can affect audit readiness, quality assurance, and customer trust.

The strategic point is straightforward: traceability is not just about knowing what happened. It is about being able to act when it matters.

Complexity Is Raising the Bar

Several forces are increasing traceability requirements across regulated industries. Global sourcing networks are longer and more complex. Product portfolios are becoming more specialized. Regulatory scrutiny continues to increase. ESG expectations are adding new accountability pressures. Serialization, product authentication, and chain-of-custody requirements are expanding.

At the same time, supply chains are becoming more digital. Sensor data, IoT monitoring, electronic batch records, serialization systems, digital quality environments, supplier platforms, and logistics visibility tools now generate far more operational information than before.

The challenge is no longer simply collecting data. The challenge is coordinating and interpreting it across the enterprise.

That requires stronger data governance, better integration, and more contextual intelligence. Traceability systems create limited value if the data remains trapped in separate systems or disconnected from operational decision-making.

Traceability Depends on Coordination

A quality alert matters only if the organization can quickly identify affected inventory. A supplier issue matters only if downstream dependencies are visible. A transportation disruption matters only if customer, inventory, and compliance implications can be understood quickly.

This is where the broader shift toward continuous intelligence becomes important. As discussed in The Next Supply Chain Operating Model Will Be Built Around Continuous Intelligence, supply chains increasingly require systems capable of sensing, interpreting, and coordinating operational response continuously.

Traceability becomes significantly more valuable when it supports faster and more coordinated decisions. It is not enough to document product movement after the fact. Companies need traceability data to inform decisions in near real time.

This also explains why graph-oriented architectures and contextual AI systems are attracting attention. Regulated supply chain risk rarely exists in isolation. It moves through relationships among suppliers, products, lots, facilities, customers, logistics flows, and regulatory obligations.

Understanding those relationships operationally is becoming increasingly important.

The Efficiency Tradeoff Is Becoming More Nuanced

Prioritizing traceability does not mean abandoning efficiency. It means recognizing that efficiency must be balanced against resilience, accountability, and operational control.

The most efficient network on paper may not be the most resilient network under stress. A lower-cost supplier strategy may create greater exposure if visibility is weak. A highly optimized transportation network may become vulnerable if traceability and exception response are insufficient.

This does not eliminate the importance of lean operations. It changes the definition of operational maturity.

The organizations that perform best increasingly understand where visibility, traceability, and control create disproportionate strategic value. They are not simply asking how to reduce cost. They are asking where lack of control could create unacceptable operational, regulatory, or reputational exposure.

The Strategic Implication

Regulated supply chains are moving toward a broader definition of operational excellence.

Cost and efficiency still matter. But so do traceability, governed response, compliance continuity, visibility, accountability, and operational resilience.

The organizations that lead over the next decade may not simply be those with the lowest cost structures. They may be the ones capable of maintaining control, preserving trust, and coordinating response effectively under increasingly complex operating conditions.

In regulated industries, traceability is no longer merely administrative infrastructure. It is becoming part of the competitive operating model itself.

The post Why Regulated Supply Chains Are Prioritizing Traceability Over Pure Efficiency appeared first on Logistics Viewpoints.

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Medtronic: Strengthening Regulated Medical Device Supply Chains

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Medical device supply chains operate under a different standard than many commercial supply chains.

Efficiency still matters. So do inventory discipline, transportation performance, and cost control. But regulated healthcare environments must also preserve traceability, quality assurance, compliance continuity, documentation integrity, product accountability, and controlled response processes.

That changes the operating model.

Medtronic offers a useful example. As one of the world’s largest medical technology companies, it operates across a complex global network of manufacturing sites, suppliers, logistics providers, hospitals, clinicians, distributors, regulators, and field-service organizations.

The objective is not simply to move products efficiently. It is to maintain product availability, quality, traceability, and regulatory compliance at the same time.

Regulation Changes the Supply Chain Equation

In many industries, supply chain performance is measured primarily through cost, service, and working-capital efficiency.

In regulated healthcare, the equation is broader. A shipment delay matters, but so does a documentation error, labeling issue, quality deviation, traceability gap, supplier compliance problem, or uncontrolled product movement.

The consequences can extend well beyond logistics disruption. They may affect regulatory exposure, product release, recall management, or clinical continuity.

That changes how resilience is defined. In regulated supply chains, resilience is not simply the ability to move inventory around disruption. It is the ability to preserve continuity while maintaining quality, traceability, and compliance discipline throughout the process.

That is a more demanding operating requirement.

Visibility Must Extend Beyond Transportation

For medical device companies, visibility cannot stop at shipment tracking.

The enterprise also needs visibility into supplier quality, serialized inventory, manufacturing conditions, product genealogy, service inventory, documentation status, field inventory positioning, and regulatory workflows.

The supply chain is not merely transporting products. It is managing accountable product movement across a controlled operating environment.

This is why regulated industries are investing more heavily in integrated visibility and traceability systems. Companies need to know not only where products are, but whether they remain compliant, whether documentation is complete, whether quality conditions have been maintained, and whether downstream commitments remain protected.

That requires tighter coordination across supply chain, quality, manufacturing, logistics, and regulatory functions.

Exception Management Becomes More Sensitive

Exceptions carry greater operational consequence in regulated healthcare environments.

A delayed shipment may affect hospital inventory. A supplier issue may trigger quality review. A labeling problem may delay product release. A traceability gap may complicate recall management.

The organization therefore needs more than awareness. It needs governed response.

This connects directly to the broader rise of autonomous exception management in logistics operations. In regulated supply chains, earlier detection is valuable not only because it accelerates response, but because it gives the enterprise more time to coordinate a compliant response before risk escalates.

AI-assisted systems may help prioritize exceptions, assemble context, identify affected inventory, and route decisions more efficiently. But the operating environment still requires governance, escalation controls, auditability, and human oversight.

This is not uncontrolled automation. It is governed operational intelligence.

Coordination Across the Enterprise

Medical device supply chains are deeply interconnected.

Supply chain teams must coordinate continuously with manufacturing, procurement, quality, regulatory, logistics, commercial teams, field-service operations, and healthcare providers. A disruption in one part of the network can quickly propagate into others.

That is why fragmented systems create particular risk in regulated industries. Disconnected operational environments do not merely reduce efficiency. They can increase operational and compliance exposure at the same time.

For medical device companies, enterprise coordination is not a process improvement exercise. It is part of the control system that protects product integrity, customer commitments, and regulatory standing.

The Broader Lesson

Medtronic’s operating environment reflects a broader shift across regulated industries.

The future supply chain is not simply leaner or faster. It must also be more traceable, more coordinated, more governed, more resilient, and more transparent.

That requires stronger integration between supply chain execution, quality management, regulatory processes, and enterprise intelligence systems.

In regulated healthcare, the supply chain is becoming part of the trust architecture surrounding the product itself. Over the next decade, that may become one of the most important strategic operating requirements in the industry.

The post Medtronic: Strengthening Regulated Medical Device Supply Chains appeared first on Logistics Viewpoints.

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