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Alleviating the Uncertainty of Peak Season: The Role of Home Delivery in 2024
Published
11 mois agoon
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With the chaos of the 2024 holiday season descending, the National Retail Federation predicts U.S. ecommerce spending in November and December will increase 8%-9% over 2023, translating to $295.1-$297.9 billion in sales. In addition, the holiday shopping period between Thanksgiving and Christmas this year is 26 days—five days shorter than in 2023—potentially creating additional headaches for online vendors and their delivery partners attempting to fulfill a greater volume of orders in less time.
Given the many aspects of retail operations outside a business’ control—from supply chain disruptions and labor shortages to inflation and interest rates impacting both operational costs and customer behavior—the fulfillment challenge this peak holiday season is acute. The onus is on ecommerce retailers to control the controllables, and focusing on eliminating uncertainty from the consumer fulfillment process and optimizing the last mile is a smart approach.
Last mile on shaky ground
According to Descartes’ 2024 Ecommerce and Home Delivery Consumer Sentiment Study, two-thirds (67%) of consumers experienced a problem with a delivery in the three-month period surveyed, often related to the timeliness of delivery: 22% of consumers reported a delivery came much later than promised and 21% at a different time.
Of serious concern for retailers, many consumers cited delivery issues as a potential barrier to future online buying. When shoppers were asked what would put them off making more ecommerce purchases in the future, 21% indicated they’d had negative delivery experiences, 20% said deliveries were not reliable, and 17% were dissatisfied with the delivery process. Additionally, 63% of those who experienced delivery problems took some form of action that had negative consequences for the retailer or delivery company.
Ensuring a consistent, timely delivery experience becomes even more difficult during times of peak demand, but adding resources to manage the volume spikes is costly and can quickly erode margin during lower volume times. Plus, with the ongoing labor shortage, finding seasonal staff is increasingly difficult.
With these considerations in mind, how are ecommerce retailers gearing up to manage the deluge of peak season shipments? Are they meeting consumers’ home delivery expectations, whether that’s affordable delivery, specific time windows, or sustainable options?
Understanding what consumers want
With billions of dollars of orders poised to test the capacity of retailers’ shipping operations this peak season, minimizing fulfillment uncertainty and transforming customer confidence through optimized last mile delivery becomes priority one.
The good news for retailers is that speed of delivery is becoming less important year on year; far fewer customers are prepared to pay for fast delivery, opting for a lower-cost alternative. Many customers also prioritize a precise delivery window over next-day options, preferring the certainty of a delivery that arrives when they are at home.
When considering their last mile strategy this peak season, retailers should also take note of the growing interest in the environmental impact of home delivery, especially among younger consumers. A recent study of home delivery sustainability found that 83% of consumers aged 18-24 and 71% of 25-34-year-olds consider the environment when making a purchase, compared to only 43% of consumers aged 65 and older.
By mapping customer delivery personas to the delivery choices they offer, retailers can improve fulfillment certainty to protect margins. For example, price-conscious consumers don’t need an expensive next-day delivery option; instead, delivery service with a longer lead time but lower cost will appeal to this group.
Similarly, with 57% of consumers quite/very interested in sustainable delivery options, eco-conscious shoppers will respond well to delivery choices that include “green slots” where deliveries are consolidated in a specific area. This option maximizes delivery density, cutting transportation costs through reduced mileage and minimizing fuel usage and emissions to reinforce ESG goals.
Embedding predictability
Retailers can influence buyer behaviour—during the online purchasing process—by offering achievable delivery options (e.g., dates several weeks in advance) based on real-time insight into existing commitments and delivery resources. By continually monitoring the capacity planning process, in tandem with constant assessment of inbound orders, retailers can present customers with a range of delivery options and prices that accurately reflect the retailer’s capacity and cost model, imposing greater certainty over the last mile process.
While data-driven capacity management helps to reduce the likelihood of delivery problems, real-time updates throughout the last mile journey keep customers informed of any issues, minimizing the risk of missed deliveries while also reinforcing customer confidence. Similarly, maintaining a strong chain of custody (e.g., proof of delivery with picture and signature capture) has become a core component of a positive delivery experience—especially for high-value goods often purchased during peak season—and increasingly key to boosting customer confidence.
Optimizing peak season and beyond
By understanding the unique needs of various customer delivery personas, providing consumers with delivery options tailored to their preferences, and better educating consumers about the benefits of different types of deliveries during the online buying process, retailers can protect margins, boost delivery performance, and minimize the chance of delivery issues to foster brand loyalty and drive repeat business for many holiday seasons to come.
The post Alleviating the Uncertainty of Peak Season: The Role of Home Delivery in 2024 appeared first on Logistics Viewpoints.
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Federal Industrial Partnerships and Supply Chain Realignment Under the Trump Administration: Pharmaceuticals, Semiconductors, Critical Minerals, and Energy
Published
2 jours agoon
3 octobre 2025By

In the months leading up to the 2026 midterm elections, the Trump administration has launched a broad initiative to negotiate agreements with companies across as many as thirty industries. According to reporting from Reuters and other outlets, these deals involve a range of mechanisms, including tariff relief, equity stakes, revenue guarantees, and regulatory adjustments.
The purpose of the initiative, according to administration officials, is to strengthen U.S. national and economic security by encouraging companies to expand production domestically, reduce reliance on China, and ensure the availability of critical products.
For logistics and supply chain leaders, this represents a significant change in the relationship between government and industry. Federal agencies are no longer simply regulators or supporters of infrastructure. They are becoming active participants in corporate strategy, investment, and supply chain design.
Structure of the Deals
The administration’s approach is not uniform. Each agreement varies depending on the sector and company involved. Examples include:
Pharmaceuticals: Eli Lilly was asked to expand insulin production, Pfizer was pressed to increase output of its cancer and cholesterol drugs, and AstraZeneca was encouraged to establish a new U.S. headquarters. In exchange, companies have been offered tariff relief or regulatory flexibility.
Semiconductors: A portion of grants provided under the CHIPS Act has been converted into equity stakes, including a reported 10 percent stake in Intel.
Critical Minerals: The Department of Defense took a 15 percent stake in MP Materials, secured a floor price for future government purchases, and facilitated a $500 million supply agreement between MP Materials and Apple for rare earth magnets.
Energy: The Department of Energy has asked companies such as Lithium Americas for equity stakes in exchange for federal loans supporting domestic mining and battery production.
The unifying theme is the use of federal leverage, such as tariffs, financing programs, or regulatory approvals, to secure commitments from private companies that align with stated national security objectives.
Agencies as Dealmakers
What distinguishes this initiative is the scale of inter-agency involvement. The White House has described the approach as “whole of government.”
The Department of Health and Human Services is leading negotiations in pharmaceuticals.
The Department of Commerce, under Secretary Howard Lutnick, has overseen transactions in steel, semiconductors, and industrial manufacturing.
The Department of Energy is linking financing programs to equity arrangements in energy and mining.
The Pentagon has led negotiations with defense contractors and suppliers of critical minerals.
Senior officials, including White House Chief of Staff Susie Wiles and supply chain coordinator David Copley, are directly involved in negotiations. The presence of Wall Street dealmakers, such as Michael Grimes (formerly of Morgan Stanley) and David Shapiro (formerly of Wachtell, Lipton, Rosen & Katz), illustrates the administration’s transactional orientation.
Financing Mechanisms
The administration is using multiple sources of capital to finance these arrangements:
International Development Finance Corporation (DFC): Originally designed to support development projects abroad, the DFC has proposed expanding its budget authority from $60 billion to $250 billion. If approved by Congress, it would fund projects in infrastructure, energy, and critical supply chains within the U.S.
Investment Accelerator (Commerce Department): Seeded by $550 billion pledged by Japan as part of a bilateral trade agreement, this entity will direct capital into U.S. strategic sectors, serving as a replacement for an earlier proposal to establish a sovereign wealth fund.
Existing Programs: Agencies are repurposing funds from programs such as the CHIPS Act and Department of Energy loan guarantees, often converting grants into equity holdings.
Together, these mechanisms represent one of the largest coordinated federal interventions in U.S. industrial and supply chain development in recent decades.
Implications for Supply Chains
The administration’s policies carry several direct consequences for logistics and supply chain management.
1. Reshoring of Manufacturing
Many of the deals include explicit requirements for expanded U.S. production. This will increase demand for domestic transportation, warehousing, and distribution capacity. It also implies higher utilization of U.S. ports and intermodal corridors, as inputs shift from finished imports to raw materials and intermediate goods requiring processing inside the United States.
2. Critical Minerals and Energy Security
The focus on rare earths, lithium, and other inputs for advanced manufacturing indicates a restructuring of upstream supply chains. Logistics providers should expect increased flows from domestic mining regions, such as Nevada’s Thacker Pass lithium project, to processing and manufacturing centers. This represents a shift away from reliance on Asian supply hubs, particularly China.
3. Government as Stakeholder
Equity stakes and long-term purchase agreements create a different operating environment. Logistics providers serving these industries may find demand more stable due to government-backed contracts. However, these arrangements may also impose compliance requirements and reduce flexibility in adjusting supply networks.
4. Public-Private Coordination
Federal involvement in freight and industrial infrastructure financing could accelerate long-delayed projects. Rail expansion, port upgrades, and domestic warehouse capacity may benefit from this investment. Companies positioned to partner on these projects may see long-term opportunities.
Risks and Concerns
Several risks accompany this shift:
Policy Reversal: Executives have expressed concern that a future administration could unwind or renegotiate these deals. Supply chains built around government-backed agreements may face uncertainty if political priorities shift.
Equity Demands: Some companies are wary of ceding ownership stakes to the federal government. This creates hesitation in sectors where ownership control and investor confidence are sensitive.
Market Distortions: Critics argue that selecting which companies receive government support could disadvantage firms excluded from the arrangements, altering competitive dynamics within industries.
Implementation Capacity: The scale of proposed financing, particularly the expansion of the DFC, requires congressional approval and capable management. Delays or political opposition could slow execution.
Policy-to-Supply-Chain Impact Table
Policy Mechanism
Industry Example
Government Action
Supply Chain Impact
Tariff Relief
Pharmaceuticals (Pfizer, Eli Lilly)
Tariff exemptions in exchange for expanded U.S. production
Increases demand for domestic warehousing, distribution, and cold-chain logistics for added output
Equity Stakes
Intel (10% stake), MP Materials (15% stake)
Federal ownership through converted grants or Defense Production Act
Creates long-term stability in supply flows, but may add compliance requirements for logistics providers
Purchase Guarantees
MP Materials with Apple
Pentagon set floor prices, Apple committed to $500M supply contract
Locks in demand for rare earth shipments, increasing domestic transport flows from mining to manufacturing
Federal Loans Linked to Equity
Lithium Americas (DOE loan, 5–10% stake requested)
Loan support tied to partial government ownership
Supports new mining and battery projects, creating future logistics demand for raw materials and finished batteries
Investment Accelerator Funding
Commerce Department
$550B in financing, partly funded by Japan, allocated to U.S. manufacturing and freight infrastructure
Potential expansion of ports, intermodal rail, and distribution centers, reducing bottlenecks in supply chains
Expanded DFC Financing
Multiple critical industries
Proposed budget growth from $60B to $250B for U.S. supply chains and infrastructure
Large-scale capital for freight corridors, warehouses, and strategic materials, enabling reshoring of production
Case Examples
MP Materials
The rare earth mining company received federal backing through a 15 percent Pentagon stake, floor pricing commitments, and a supply agreement with Apple. This illustrates the administration’s template: equity participation, purchase guarantees, and private-sector co-investment.
Intel
The conversion of CHIPS Act funding into a 10 percent federal equity stake in Intel highlights the new approach to semiconductor supply chain security. By tying financial support to ownership, the government ensures both accountability and a direct role in strategic sectors.
Lithium Americas
A Department of Energy loan of $2.26 billion, paired with negotiations for a 5 to 10 percent federal equity stake, demonstrates how energy supply chains, particularly those tied to electric vehicles and batteries, are being secured through mixed financing and ownership arrangements.
Long-Term Outlook
The administration’s strategy marks a departure from the traditional U.S. model of private-sector–led industrial development. Instead, it resembles coordinated industrial policies pursued in other economies, though with American characteristics.
For supply chain professionals, this means that:
Government will play a larger role in shaping sourcing, production, and distribution decisions.
Access to federal financing and contracts will become a key factor in strategic planning.
Logistics infrastructure may receive substantial investment, creating new opportunities for providers.
Companies must assess political as well as market risks when designing long-term supply chains.
The Trump administration’s pre-midterm industrial deals reflect a significant realignment of government and industry roles in the United States. By leveraging tariffs, financing programs, and direct equity stakes, the federal government is reshaping supply chains across pharmaceuticals, energy, critical minerals, and freight.
The initiative is intended to secure domestic production, reduce reliance on China, and ensure access to strategic inputs. For logistics leaders, the result will be increased reshoring activity, new demand for domestic infrastructure, and closer integration of supply chains with federal priorities.
At the same time, risks remain. The durability of these arrangements depends on political continuity, effective implementation, and the willingness of companies to partner with government under new terms.
In this evolving environment, logistics and supply chain professionals will need to monitor policy developments as closely as they do market trends. Supply chains are no longer shaped solely by efficiency and cost considerations. They are now integral to the nation’s industrial strategy.
The post Federal Industrial Partnerships and Supply Chain Realignment Under the Trump Administration: Pharmaceuticals, Semiconductors, Critical Minerals, and Energy appeared first on Logistics Viewpoints.
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Supply Chain and Logistics News Sept 29 – Oct 2nd 2025
Published
2 jours agoon
3 octobre 2025By

This week in supply chain news, major companies are demonstrating a mix of strategic adaptations and responses to global pressures. ExxonMobil and Kinaxis are collaborating to develop a next-generation supply chain management solution specifically for the complex oil and gas industry, aiming to increase resilience and provide comprehensive visibility. In a push for network efficiency, FedEx has launched a new direct cargo flight between Dublin, Ireland, and Indianapolis, Indiana, bypassing congested coastal hubs to reduce transit times. The pharmaceutical sector is also focused on resilience, with Eli Lilly and Amgen announcing significant U.S. manufacturing investments to bring critical drug production back to North America. Conversely, General Mills is restructuring its supply chain by closing three manufacturing plants in Missouri as a cost-saving measure in response to changing consumer spending habits. Finally, the U.S. government is imposing new tariffs on imported wood products and furniture, effective October 14, 2025, in a move to address what it identifies as a threat to the domestic industry and supply chain security.
The News of the Week:
The oil and gas industry supply chain is one of the most complex in the world. It involves myriad complex production assets both onshore and offshore, transporting highly volatile products around the globe through pipelines, tank farms, ports, ships, rail, and truck. The end product could be gasoline, petrochemicals, natural gas, hydrogen, or any of hundreds of products from asphalt to motor oil. Disruptions to the oil and gas supply chain can have serious consequences for end users. The industry needs more comprehensive supply chain solutions that increase resilience, provide complete visibility across all aspects of the supply chain, and enable swift responses to business challenges and opportunities. Kinaxis and Exxon are collaborating to digitalize various sectors of Exxon’s business. They aim to leverage Kinaxis’s Maestro software to enhance planning and decision-making processes. Through this collaboration, the two companies aim to share solutions tailored to the oil and gas industry, which currently lacks supply chain management solutions that cater to their specific needs.
FedEx Expands Global Air Network with New Dublin- Indianapolis Route
In an effort to shorten transit times and strengthen its international network, FedEx has launched a new direct cargo flight between Dublin, Ireland, and Indianapolis, Indiana. The new four-day-a-week service bypasses traditional, more congested coastal gateways, which is expected to reduce shipping times by a full day for goods moving between Ireland and the U.S. Midwest. This strategic expansion is a response to the growing trade between the two regions and demonstrates how major carriers are adapting their networks to create more direct and efficient routes to meet evolving customer demands.
Eli Lily and Amgen Announce Massive U.S. Manufacturing Investments
In a major push for domestic drug production, pharmaceutical giants Eli Lilly and Amgen have announced huge investments in new U.S. manufacturing facilities. Eli Lilly is planning a new $6.5 billion factory in Houston, while Amgen is expanding its Puerto Rico plant with a $650 million investment. These moves are a direct response to the global supply chain vulnerabilities exposed in recent years and represent a significant effort to boost the resilience of the U.S. pharmaceutical supply chain. The investments aim to bring critical drug production back to North America, creating jobs and reducing reliance on overseas manufacturing.
General Mills is Closing Three Manufacturing Plants in Missouri
General Mills is closing three manufacturing plants in Missouri—a pizza crust facility in St. Charles and two pet food locations in Joplin—as part of a multiyear supply chain restructuring effort. The company expects to incur $82 million in restructuring charges, including asset write-offs and severance costs. This action is part of a broader trend among food and beverage companies to implement cost-saving measures in response to consumer spending pullbacks. The closures follow previous organizational actions by General Mills, such as job cuts and the closure of its innovation unit, and are intended to improve the company’s competitiveness.
US to Begin Furniture, Wood Import Tariffs on Oct. 14
New tariffs on imported wood products, including furniture, will take effect on October 14, 2025, following a Section 232 national security investigation. The initial duties will be 10% on softwood lumber and 25% on upholstered furniture, kitchen cabinets, and vanities. On January 1, the tariff rates are scheduled to increase to 30% for upholstered furniture and 50% for kitchen cabinets and vanities. The executive order provides for lower tariff caps for imports from specific trading partners, such as the U.K., Japan, and the European Union. These new tariffs are intended to address what the administration has identified as a threat to domestic industry and supply chain security.
Song of the week:
The post Supply Chain and Logistics News Sept 29 – Oct 2nd 2025 appeared first on Logistics Viewpoints.
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Call for Speakers: Ready to Drive Real Change in Intelligent Operations and Resilient Supply Chains – ARC Industry Forum 2025
Published
3 jours agoon
2 octobre 2025By

Call for Speakers – ARC Industry Forum 2025
The ARC Industry Forum is the premier event where operations, supply chain, and technology leaders gather to shape the future of intelligent and resilient enterprises. In 2025, supply chains face unprecedented disruption, but also unmatched opportunity. We are seeking speakers—executives, practitioners, and innovators—who can share strategies, frameworks, and real-world experiences to inspire and guide their peers.
Sample Session Themes
To help illustrate the types of topics we feature, here are a few recent examples:
The New Frontier of Operations and Supply Chain: AI, Resilience, and Intelligence – Exploring how AI, analytics, automation, and connected intelligence converge to deliver agility and resilience.
Building Resilient Supply Chains in the Age of Shifting Geopolitics – Addressing the regulatory, tariff, and policy challenges facing global supply networks.
Unlocking the Power of Knowledge Transfer in Enterprise Systems – Showcasing best practices to fully leverage enterprise and knowledge management systems.
These examples are only a sample of the many tracks available. Additional sessions will cover digital transformation, sustainability, cybersecurity, workforce strategies, and other timely topics.
Submission Guidelines
We invite proposals that highlight real-world case studies, practical lessons, and strategic frameworks. Presentations should be vendor-neutral, educational, and tailored for an audience of senior executives and practitioners.
If you are interested in speaking, please submit:
A proposed session title and abstract (150–250 words)
Key takeaways for attendees
Speaker bio and organizational role
To submit a proposal, or simply for more information, contact us now
The post Call for Speakers: Ready to Drive Real Change in Intelligent Operations and Resilient Supply Chains – ARC Industry Forum 2025 appeared first on Logistics Viewpoints.


Federal Industrial Partnerships and Supply Chain Realignment Under the Trump Administration: Pharmaceuticals, Semiconductors, Critical Minerals, and Energy

Supply Chain and Logistics News Sept 29 – Oct 2nd 2025

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