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AI Is Beginning to Take Responsibility for Work

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For most of the past decade, the story of artificial intelligence in supply chain management has been relatively straightforward: AI helps people do their jobs better.

Transportation management systems help planners manage freight. Procurement platforms help buyers evaluate suppliers. Visibility platforms help operators understand what is happening across increasingly complex logistics networks. Even the first generation of generative AI largely followed the same pattern. It summarized information, answered questions, generated content, identified patterns, and made recommendations.

The human remained firmly in the middle of the process.

That may be beginning to change.

A series of recent developments across enterprise technology suggests that AI is moving beyond simply advising employees and toward actually performing portions of the work itself. Instead of waiting for someone to ask a question, interpret an alert, approve a recommendation, or initiate the next workflow, emerging AI agents are increasingly capable of identifying what needs to happen and taking action.

That distinction matters enormously for supply chains.

From Decision Support to Work Execution

Supply chains have spent decades becoming more digitized, but most enterprise software still operates according to a familiar division of labor.

Software stores information, applies business rules, generates alerts, and presents recommendations. People decide what to do next.

Consider something as ordinary as a late shipment.

A visibility platform may identify that the shipment will miss its expected arrival time. The system can generate an alert and perhaps estimate the downstream consequences. But somebody still needs to determine whether the delay matters, identify the affected orders, evaluate alternative inventory, contact a carrier or supplier, update the customer, and initiate whatever corrective action is appropriate.

The technology detects the problem. The person manages the exception.

Agentic AI begins to blur that boundary.

An AI agent could potentially detect the shipment delay, determine which customers or production schedules are affected, examine alternative inventory positions, evaluate transportation options, recommend — or eventually initiate — a corrective action, update relevant systems, and escalate the situation to a human only when necessary.

That is a fundamentally different operating model.

The objective is no longer simply better information. It is shorter decision-to-action latency: the time between recognizing that something has changed and executing the appropriate response.

Why Supply Chain Is Particularly Important

Supply chains may ultimately become one of the most consequential environments for agentic AI because supply-chain operations consist of thousands of interconnected decisions.

Orders change. Shipments arrive late. Inventory moves. Suppliers miss commitments. Demand forecasts change. Production schedules shift. Transportation capacity disappears. Weather disrupts networks.

Most of these events do not require a revolutionary strategic decision. They require someone — or increasingly something — to evaluate the situation, understand the business context, and execute an appropriate response.

Today, organizations employ armies of planners, analysts, coordinators, and managers to manage these exceptions.

AI will not eliminate the need for those people. But it could dramatically change what they spend their time doing.

If machines can increasingly handle routine investigation, coordination, and execution, people can move upward in the decision hierarchy toward exceptions involving ambiguity, relationships, strategic tradeoffs, and genuinely novel circumstances.

That is why the emerging generation of AI agents deserves considerably more attention from supply-chain executives than another chatbot announcement.

Watch Logistics Frontiers

That transition — from AI as a tool to AI as an increasingly active participant in work — is the focus of the first episode of Logistics Frontiers.

In the video, I look at several developments that point toward this emerging operating model and what they could mean for logistics and supply-chain organizations.

The Architecture Is Beginning to Emerge

The technological pieces required to support this operating model are also coming together.

AI agents provide the ability to reason about tasks and potentially take action.

Agent-to-agent communication allows specialized agents to coordinate across functions.

Protocols connecting models with enterprise tools and data allow AI to interact with the systems where work actually happens.

Retrieval architectures give models access to current enterprise knowledge rather than relying exclusively on what they learned during training.

Knowledge graphs can provide another crucial capability: understanding the relationships among suppliers, facilities, products, shipments, customers, and other entities across the supply network.

These capabilities begin to create something much more interesting than a collection of AI applications.

They create the possibility of a connected intelligence layer across the supply chain.

That is also the direction explored in ARC’s work on AI in the supply chain: moving from isolated intelligent tools toward architectures in which agents can communicate, access enterprise context, retrieve trusted information, and reason across interconnected supply-chain networks.

The Human Role Doesn’t Disappear

None of this means autonomous supply chains are arriving tomorrow.

Enterprise operations contain enormous amounts of ambiguity. Data quality remains inconsistent. Legacy systems remain difficult to integrate. AI models make mistakes. Governance and accountability become significantly more complicated when software is allowed to initiate consequential actions.

Humans therefore remain essential.

But the human role can change.

Instead of manually processing every exception, planners increasingly supervise systems that process exceptions.

Instead of searching across five applications for information, employees evaluate an AI-generated assessment.

Instead of initiating every workflow, humans establish the policies, thresholds, and boundaries within which autonomous systems can operate.

The transition will probably happen gradually.

First AI recommends.

Then AI prepares the action.

Then AI executes low-risk actions with approval.

Eventually AI executes defined categories of actions autonomously and escalates only when confidence is low, financial exposure is high, or circumstances fall outside established boundaries.

The important question therefore isn’t whether humans remain involved.

They will.

The question is where humans sit in the decision loop.

The Strategic Question Is Changing

The individual announcements matter. But the larger pattern matters considerably more.

Enterprise AI appears to be moving from answering questions to completing tasks, from generating recommendations to initiating workflows, and from helping employees perform work toward assuming responsibility for bounded portions of that work.

For supply-chain leaders, that changes the strategic question.

It is no longer simply:

How can we use AI to make our people more productive?

Increasingly, organizations will also have to ask:

Which parts of our operating model can AI actually be responsible for?

That may prove to be one of the defining supply-chain technology questions of the next several years.

Logistics Frontiers is a weekly Logistics Viewpoints video series examining the technology, economic, industrial, and strategic developments reshaping logistics and supply-chain management.

The post AI Is Beginning to Take Responsibility for Work appeared first on Logistics Viewpoints.

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Hormuz hopes dashed; Asia – Europe and transpac ocean rates diverge on extended US peak – August 11, 2026 Update

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Weekly highlights

Ocean rates – Freightos Baltic Index

Asia-US West Coast prices (FBX01 Weekly) increased 11%.

Asia-US East Coast prices (FBX03 Weekly) increased 1%.

Asia-N. Europe prices (FBX11 Weekly) decreased 8%.

Asia-Mediterranean prices (FBX13 Weekly) decreased 7%.

Air rates – Freightos Air Index

China – N. America weekly prices increased 6%.

China – N. Europe weekly prices increased 2%.

N. Europe – N. America weekly prices increased 4%.

Analysis

The Iran-Oman Strait of Hormuz initiative stirred some optimism last week of renewed traffic through the waterway sometime soon. But Iran’s recent, escalated, list of demands of the US – including a ban on US vessels, transit fees, and reparations for damage from US strikes – in order to make it happen has mostly dashed the renewed hopes and pushed the situation back to the familiar war time status quo of Iranian attacks, a US blockade and minimal transits.

The last few weeks have seen attacks extended via Iranian proxies to the Bab el-Mandeb Strait, Saudi ports in the Red Sea and even Egypt. Nonetheless, some container carriers have expanded or restarted some Red Sea transits paused more than once since the start of the war.

The early start to ocean peak season is translating into the anticipated early come down on Asia-Europe lanes. Carriers are increasing blanked sailings for August and cancelling or reducing planned mid-month rate increases, and spot rates are falling as well. Prices have eased about $1,000/FEU and 15% to both N. Europe and the Mediterranean since peaks in early July. Last week’s averages decreased 8% compared to the week before to about $5,000/FEU to N. Europe and $6,000/FEU to the Mediterranean, with daily rates so far this week continuing to ease slightly.

These prices are back to about mid-June levels but are still around $2,000/FEU higher than before peak season demand started in mid-May. That rates haven’t cooled more significantly just yet could point to demand still elevated but down from its peak, and to still-significant congestion at Far East hubs and disruptions from low water levels in the Rhine keeping some upward pressure on rates as well.

Transpacific rates had been moving in tandem with Asia – Europe prices since the early peak season start in late May. But in recent weeks trends have diverged. East Coast rates which had been about stable since hitting the $9,000/FEU mark in early July are up to a new high of $9,400/FEU so far this week. West Coast prices – which fell through most of July, possibly due more to capacity additions than volume drops in retrospect – have climbed $1,300/FEU since the start of the month to about $7,400/FEU so far this week, though rates are $200/FEU below their July high.

This resilience is taking most observers by surprise. Earlier this summer the NRF had projected a sharp July peak in US container arrivals followed by a significant drop in August and into September, but has now revised that outlook to more even, elevated demand through September. This shift may reflect some shippers – who had been frontloading ahead of the July tariff deadline – extending their ordering now that a sharp duty hike did not materialize. Others who may have been cautious with their peak season ordering due to so much economic uncertainty, may be increasing shipments as consumers continue to show resilience despite elevated rates of inflation.

Freightos Air Index data show rates on some of the major lanes have rebounded in the last few days – especially for shipments in higher weight breaks – possibly reflecting increasing Emergency Fuel Surcharges as jet fuel prices have climbed since the ceasefire collapse. China – N. America prices climbed 6% last week to about $6.00/kg and China – Europe rates increased 2% to $4.11/kg.

Freightos Terminal: Real-time pricing dashboards to benchmark rates and track market trends.

Procure: Streamlined procurement and cost savings with digital rate management and automated workflows.

Rate, Book, & Manage: Real-time rate comparison, instant booking, and easy tracking at every shipment stage.

The post Hormuz hopes dashed; Asia – Europe and transpac ocean rates diverge on extended US peak – August 11, 2026 Update appeared first on Freightos.

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From Automation to Intelligence: ARC’s Next Industrial Technology Chapter

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In 1986, industrial technology looked very different. Factories were becoming more automated, but they were still dominated by specialized systems built to control specific machines and processes. Distributed control systems, programmable logic controllers, drives, instrumentation, and plant-floor computing were changing what manufacturers could see and manage, but many of those technologies still lived in relatively isolated worlds. The plant floor had its systems, the enterprise had others, and warehouses, transportation networks, suppliers, and customers operated through still more layers of technology, many of them disconnected.

It was into that world that Automation Research Corporation, later ARC Advisory Group, was founded. At the time, one of the central industrial technology questions was how far computing could reach into the physical systems that actually ran factories, utilities, energy infrastructure, and industrial operations. Almost forty years later, we know the answer: it reached nearly everywhere.

Now a new question is taking its place. What happens when intelligence does the same?

For Logistics Viewpoints, as part of ARC Advisory Group, that is not simply another AI story. It is the next chapter in a much longer technological progression that ARC has been watching since its beginning. Industrial technology learned first to control physical processes, then to connect them, then to see what was happening across them. Eventually, it learned to predict what might happen next.

Now it is beginning to decide what should happen next—and, increasingly, to act.

The Machines Learned to Talk

The first great transformation was the automation of physical processes. Machines became increasingly instrumented, control systems became more sophisticated, and industrial companies gained finer control over production, quality, throughput, and equipment performance. But automation had limits. A system might know exactly what was happening inside one production process while remaining almost completely blind to what was happening elsewhere in the organization.

The next breakthrough, therefore, was connectivity. Over time, systems that had once functioned independently began to communicate. Plant-floor systems connected with manufacturing applications, manufacturing information flowed into enterprise software, industrial Ethernet spread, standards improved, proprietary environments became more open, and operational technology and information technology began slowly moving toward one another.

That transition took years, and it rarely unfolded as neatly as technology presentations suggested it would. Factories could not simply stop running while their technology stacks were replaced. Refineries could not be rebuilt every time a new software architecture appeared. Warehouses, utilities, railroads, and global supply chains carried decades of accumulated infrastructure with them, so new technologies had to work alongside old ones.

That became one of the enduring lessons of industrial technology: invention matters, but integration determines whether the invention becomes useful.

Then Everything Began Producing Data

Once the industrial world became more connected, another transformation followed almost automatically. Connected systems produced information—enormous amounts of it. Machines, production systems, orders, warehouses, trucks, suppliers, and customers all became sources of data. At first, simply collecting and displaying that information created tremendous value.

Supply chain technology illustrates this particularly well. For years, companies struggled to understand what was happening beyond the walls of their own facilities. A shipment could leave a supplier and effectively disappear into a transportation network until it arrived—or failed to arrive. Transportation visibility platforms began changing that. Warehouse management systems provided increasingly detailed operational insight, control towers attempted to bring information from multiple systems into common views, supplier platforms digitized procurement relationships, and planning systems connected demand, inventory, production, and replenishment.

The industry spent enormous amounts of money trying to see the supply chain more clearly. And it worked, perhaps too well.

Visibility Created a New Problem

A modern supply chain can now tell you an extraordinary amount about itself. A shipment is running late. A supplier has missed a commitment. Inventory is below plan. A vessel is delayed. Demand is accelerating. A carrier has rejected a load. A distribution center is falling behind. A customer order is at risk.

Every one of those events can generate an alert, and a large enterprise can generate thousands of them. That creates an uncomfortable realization: the problem is no longer simply that organizations cannot see what is happening. Increasingly, the problem is that they can see too much.

Somewhere along the way, visibility ceased to be the final objective and became the beginning of another problem. Once you know that something has gone wrong, someone still has to determine whether it matters, understand why it happened, evaluate the alternatives, make a decision, and then act. For decades, that “someone” was usually a person.

Now, for the first time, that assumption is beginning to change.

AI Enters the Operating Model

Most of the public discussion around artificial intelligence has focused on what AI can generate: text, images, code, answers, and summaries. Those capabilities are significant, but in industrial settings they may turn out to be the least important part of the story. The larger change begins when AI starts participating in operations.

Imagine a delayed inbound shipment. A traditional visibility system tells the planner that the container will arrive three days late. That is useful information, but the real business questions begin immediately afterward. What is inside the container? Which plants need those materials? Which production orders depend on them? Which customer commitments could be affected? Is replacement inventory available somewhere else? Can another supplier provide the component? Could production be resequenced? Would expediting another shipment cost less than interrupting production?

Ultimately, the organization needs to know which response produces the lowest total business impact while protecting its most important commitments. That is no longer simply a visibility problem. It is a reasoning problem, and increasingly it is becoming an AI problem.

From Information to Understanding

This is where the emerging architecture of industrial AI begins to matter.

AI needs more than a powerful model. It needs access to the information, relationships, tools, and operating context of the enterprise. Retrieval-augmented generation can ground AI in company-specific knowledge. Graph-based approaches can help it understand relationships among suppliers, products, plants, shipments, customers, and orders. Agent-to-agent communication can allow specialized AI systems to coordinate, while emerging protocols can connect those systems with enterprise tools and contextual resources.

ARC’s work on AI in the supply chain describes this as the foundation for a connected intelligence layer spanning existing enterprise and operational systems. The important point is not the collection of acronyms surrounding AI. It is what the architecture makes possible: moving from an AI system that answers an isolated question toward one that understands what an event means within the broader operation.

That distinction is particularly important in supply chains because almost nothing exists independently. A supplier is connected to components. Components are connected to products. Products are connected to plants. Plants are connected to customers. Shipments are connected to orders, and orders are connected to revenue.

A late container is therefore not simply a late container. It may be the beginning of a chain reaction.

And once a system can understand that chain reaction, the next question becomes unavoidable: should it act?

Software Begins to Cross the Line

For most of the enterprise software era, the division of labor between humans and systems was clear. Software stored transactions, calculated plans, displayed exceptions, produced forecasts, and recommended options. People connected the dots. A planner saw the problem, investigated the cause, called another department, evaluated alternatives, made a decision, entered the change, and watched what happened next.

Agentic AI begins to blur that division. Consider the same delayed shipment. A shipment agent detects the delay while an inventory agent determines which locations will be affected. A production agent identifies manufacturing orders at risk, a procurement agent searches for alternative supply, and a transportation agent evaluates expedited options. Those systems can potentially exchange information, compare alternatives, and weigh cost, service, inventory, and production consequences.

If the problem falls within predefined authority limits, the system could eventually take the action itself. If it does not, it could send the issue to a human with much of the investigative and analytical work already completed.

That is not simply better analytics. It represents a different operating model because software is beginning to cross the boundary between supporting work and performing work.

Forty Years in One Line

Seen from the perspective of 1986, the progression is striking.

Automation → Connectivity → Visibility → Prediction → Decision → Action.

Automation gave industrial systems the ability to control physical processes. Connectivity allowed those systems to exchange information. Visibility gave organizations a clearer understanding of what was happening across increasingly complex operations. Predictive analytics helped anticipate what might happen next. Decision intelligence began recommending what organizations should do about it.

Now agentic AI is beginning to explore the final step: taking action.

It is not a perfect description of every technology category, and not every operational process will move through all six stages. Nor should every business decision become autonomous. But the framework captures the larger direction of travel.

What makes the current moment especially interesting is that the final two stages are developing together. Decision intelligence and agentic AI are advancing at the same time, meaning the gap between knowing what should happen and actually making it happen could begin to shrink dramatically.

And Then Reality Arrives

Of course, every technology revolution looks easiest before it touches an operating environment. An AI agent resolving a simulated supply chain problem is impressive. Giving that agent authority over a real production schedule, inventory allocation, transportation move, procurement decision, or customer commitment is something else entirely.

Suddenly the questions become less glamorous and much more important. What information can the agent access? Which systems can it modify? How much money can it commit? Which decisions require human approval? What happens when two agents optimize for different objectives? How do you reconstruct a decision six months later? Who is responsible when the system is wrong? And how does this sophisticated new intelligence layer interact with an ERP implementation that may be fifteen years old or a warehouse system that the business cannot afford to replace?

These questions may sound like constraints, but they are actually where industrial transformation happens. ARC has seen variations of this problem repeatedly. Open systems did not make proprietary infrastructure disappear overnight. Cloud computing did not eliminate enterprise systems. Industrial IoT did not replace control systems. Digital transformation did not sweep away decades of installed technology. Instead, every new layer had to find its place within what already existed.

AI will be no different.

The Future Will Be Built on the Past

There is a tendency in technology to describe every new era as though everything before it suddenly became obsolete. Industrial technology rarely works that way. The future tends to accumulate rather than replace: new layers sit on top of old ones, new architectures connect with installed systems, and new intelligence depends on existing transaction platforms.

AI will not erase ERP, TMS, WMS, procurement, planning, or control systems. It will increasingly operate across them. That is why the AI conversation inside industry will eventually become less about models and more about architecture: data harmonization, interoperability, security, governance, context, decision rights, and human oversight.

Those are the mechanisms through which AI stops being an impressive demonstration and becomes part of the operating fabric of the enterprise. The real competitive advantage may ultimately come not from having access to the most powerful model, but from connecting intelligence successfully to the data, systems, workflows, and decisions through which the business actually operates.

The Categories Are Starting to Move

We can already see the consequences in the supply chain software market. Visibility platforms are moving toward exception management. Exception management is moving toward decision intelligence. Decision intelligence is moving toward execution. Planning systems are incorporating generative AI, transportation and warehouse platforms are beginning to add autonomous capabilities, and control towers are evolving toward orchestration environments.

Software categories that once seemed distinct are beginning to overlap. That makes this a particularly important moment for technology research because mature and emerging markets require very different kinds of analysis. In an established category, the questions are familiar: Who are the leaders? How large is the market? What features does each supplier offer? How quickly is the category growing?

Emerging markets create harder questions. What exactly is the category? Where does it begin and end? Which capabilities actually belong inside it? What architecture is required? Which decisions should remain advisory and which can become autonomous? What level of buyer maturity is necessary?

Before suppliers can be compared, the market itself often has to be defined.

That has always been one of the most important functions of industrial technology research, and it becomes particularly important when the underlying architecture is changing as quickly as it is today.

Back to 1986

And so, after nearly forty years, the story comes almost full circle.

When ARC began, the defining question was what would happen as computing became deeply embedded in industrial operations. The answer unfolded over decades as machines became automated, systems became connected, operations became visible, data became pervasive, and analytics became predictive.

Now the industry is moving into another phase. The question is no longer simply whether industrial systems can collect information or even understand what is happening. The question is whether they can increasingly determine what should happen next and whether, under the right circumstances, they should be allowed to make it happen.

For Logistics Viewpoints, that makes the AI era particularly significant. We are not watching a technology category appear in isolation. We are watching the next stage in the evolution of the systems that run supply chains and, more broadly, the physical economy.

ARC has spent nearly forty years studying that evolution. The technologies have changed, but the underlying question has not: How does a breakthrough in computing become something industry can actually trust, integrate, and use?

In 1986, that question began with automation. Today, it begins with intelligence.

The next industrial era will be defined not simply by systems that can see more or predict more, but by systems increasingly capable of deciding and acting. For ARC, that makes AI less a break with its past than the logical continuation of it: another fundamental change in the architecture of the physical economy, and another transition whose real significance will only become clear when the technology meets operations.

The post From Automation to Intelligence: ARC’s Next Industrial Technology Chapter appeared first on Logistics Viewpoints.

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The End of Rigid WMS Deployments: Configuration vs. Low-Code

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The End Of Rigid Wms Deployments: Configuration Vs. Low Code

Traditional WMS Implementations were famous for two things: high costs and extreme rigidity. A simple process tweak meant submitting a ticket to vendor professional services and waiting months for custom code. For decades, evaluating a Warehouse Management System (WMS) has come down to a delicate balance between standardized functionality and operational realities. Software vendors promised out-of-the-box efficiency, but the moment a warehouse faced specialized picking sequences, unique compliance labels, or non-standard cross-docking workflows, those promises hit a wall. To navigate the pitfalls of their WMS, companies had two choices: adapt their physical processes to match the software’s rigid design or pay the vendor handsomely for custom code.

Custom code projects came with severe hidden costs: long development backlogs, fragile integrations, and high technical debt that turned future system upgrades into multi-million dollar nightmares. In todays volatile supply chain environment, combined with accelerated automation adoption, that old trade-off is obsolete. In response, the WMS landscape is undergoing a structural shift, moving away from rigid architectures and toward Low-Code/ No-Code (LCNC) extensibility.

De-Bunking the Jargon: Rule- Based Configuration vs. True Low-Code

“Flexible” and “adaptable” are among the most popular terms used by solution providers to market their updated Warehouse Management Systems. Vendors are racing to make their software solutions more adaptable and easier to customize. With almost all leading WMS solutions powered by AI, one size does not fit all. Customers’ supply chains vary in size and complexity; they also have access to a range of data sources, which can affect the breadth of features the system can leverage. To make WMSs more flexible and adaptable, there are two popular but very different architectural approaches to achieve these outcomes.

Rule-Based Configuration: Operating Within the Pre-Built Fence: Rule-Based Configuration allows users to adjust predefined settings, business logic, and parameters through administrative toggles, dropdowns, or rule engines.

What it looks like: A warehouse manager setting picking rules (“Prioritize FEFO over FIFO for perishable SKU category B”) or adjusting RF scanner display layouts from a set list of pre-configured fields.
The reality: Configuration is essential for daily management, but you are strictly operating inside a sandbox the vendor built for you. If an operational need requires a process flow, custom API connection, or database object that the vendor did not explicitly anticipate, configuration alone cannot solve it.

Low-Code/ No-Code (LCNC): Low-Code/No-Code provides a visual abstraction layer over the software’s underlying codebase. Instead of tweaking existing settings, LCNC empowers operations and internal IT teams to construct brand-new application capabilities without writing backend code line-by-line.

What it looks like: Using visual drag-and-drop builders to design a bespoke mobile returns-processing app, mapping custom data fields that auto-trigger external webhooks to a carrier system, or building visual automation flows for new Autonomous Mobile Robots (AMRs).
The reality: LCNC abstracts complex coding frameworks into visual components. It allows warehouse operators to extend what the system can do without altering the core codebase.

Rule-based configuration is like tuning the performance settings on a vehicle; you can adjust the suspension, gear shift timing, and dashboard displays. Low-code is like having modular chassis blocks; you can attach a trailer, add a new cargo bed, or reconfigure the body style entirely as your cargo changes.

Dimension
Rule-Based Configuration
Low-Code / No-Code (LCNC)

Primary Focus
Adjusting parameters within existing logic
Creating new application features and workflows

User Capability
Toggling pre-built operational switches
Building custom UI screens, data models, and triggers

Architectural Scope
Limited to vendor-defined scenarios
Extensible beyond original vendor design

Upgrade Impact
Zero impact on software upgrades
Extensions sit safely in an isolated abstraction layer

Why it Matters

The WMS market is on its way to eclipsing $10 billion by 2030, driven largely by rapid cloud migration and the growth of automated fulfillment centers. Within that growth, the underlying architecture of warehouse software is fundamentally changing. As major Tier 1 and Tier 2 WMS vendors push customers from legacy on-premises installations to cloud-native SaaS models, one of the biggest obstacles has been legacy customizations that do not transfer cleanly to cloud environments. By leveraging low-code/no-code (LCNC) abstraction layers, such as Manhattan’s Active Architecture and Blue Yonder’s Luminate platform extensions, custom business logic can reside above the core application layer. This allows vendors to deliver continuous cloud updates without disrupting customer-specific workflows. LCNC platforms also democratize application development by empowering business technologists, operations managers, industrial engineers, and systems analysts to build, test, and deploy workflow changes directly. As LCNC adoption expands, organizations can reduce their reliance on traditional development resources while enabling a broader range of operational experts to enhance and maintain platform functionality.

Today, modern warehouses are rarely operated within a single software ecosystem. A typical facility may run a core WMS alongside autonomous mobile robots (AMRs), automated storage and retrieval systems (AS/RS), and IoT sensor networks. LCNC tools serve as the connective tissue between these technologies, providing visual integration environments that enable operators to orchestrate workflows across disparate systems without extensive middleware development. As a result, the era of choosing between rigid, standardized WMS packages and highly customized, difficult-to-maintain deployments is beginning to fade.

While rule-based configuration remains a foundational requirement for day-to-day warehouse operations, true competitive advantage increasingly lies in platform extensibility. As supply chains become more dynamic, the vendors that win the next decade of market share will not simply be those with the strongest out-of-the-box functionality. Instead, they will be the vendors that empower warehouse operators to rapidly configure, extend, and adapt their solutions to evolving business requirements without sacrificing the benefits of a modern cloud platform.

The major enterprise and mid-tier WMS Suppliers offering low-code/ no code platforms:

Vendor
Platform / Tool
Type of Low-Code Capability

Datex
Datex Studio / App Studio
Core WMS built directly on a native LCAP

Manhattan Associates
Manhattan Active Architecture
Microservice extensions & UI modifications

Blue Yonder
Luminate Platform
Workflow automation & API/data extensions

Softeon
Composable Engine
Modular workflow orchestration & WES rules

SAP
SAP Build / BTP
Drag-and-drop apps connected to SAP EWM

Locus Robotics
LocusONE
Visual endpoint mapping & robotics flows

This blog highlights select insights from ARC Advisory Group’s latest Warehouse Management Systems Market Map. The full research report is now available for purchase. To learn more about accessing the complete data set and market map, please contact Chanf@arcweb.com.

The post The End of Rigid WMS Deployments: Configuration vs. Low-Code appeared first on Logistics Viewpoints.

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