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CONA Services Embraces Supply Chain AI
Published
2 ans agoon
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CONA Services Provides a Common Platform for Supply Chain Collaboration
CONA Services LLC is an IT services company owned and governed by the 11 largest Coca-Cola bottlers in North America. CONA is a strategic partner that provides its bottlers with a common set of processes, data standards, and technology platforms. CONA, an abbreviation for Coke One North America (CONA), solutions have been rolled out to more than 500 locations in the US and Canada, representing 80,000 employees and more than $21 billion in annual revenue.
CONA hosts the bottlers’ solutions in a Microsoft Azure cloud environment. Its main applications include SAP for backend transactions, Blue Yonder for supply chain management, and Salesforce for sales. Snowflake is their BI environment.
An Interesting History
The history of both CONA and the bottlers they support is interesting. In 2009, The Coca-Cola Company unveiled its “2020 Vision and Roadmap for Winning Together.” This vision encompassed both Coca-Cola and their bottlers. Coca-Cola’s CEO at the time said that by “working hand-in-hand” with their bottling partners they would build a “unified and aligned system equipped for long-term sustainable growth.”
According to Baron Jordan, the Chief Product Officer for Supply Chain at CONA, the map of bottlers’ territories was, in places, disjointed and inefficient. In 2010, Coca-Cola acquired the North American operations of Coca-Cola Enterprises, the largest bottler in North America. Other acquisitions and new bottler agreements followed. The result was a much more streamlined regional bottling structure—with the large majority of the North American Coca-Cola business being supported by large and sophisticated regional bottling companies.
In terms of production and supply chain coverage, these 11 bottling companies work together. While they are separate and independently-owned organizations, they agreed with The Coca-Cola Company to come on to a common data platform with common data standards. CONA Services was created in 2016 to support this vision.
CONA’s IT environment is cost-efficient and has very high service levels. It is also best in class in terms of preventing unplanned downtime.
The Value of a Common Platform
More importantly, by having the largest 11 bottlers on a common platform, the bottlers can work together to meet customer demand efficiently. The more than 40 production centers owned by the CONA bottlers work cooperatively as a common production system to drive supply chain efficiencies.
The National Product Supply Group, governed by members from most US producing bottlers, develops the collaborative supply chain plan based on defined governance processes. The demand, supply, transportation, and warehousing plans are created on the Blue Yonder platform. Eventually, these plans are executed. The production plan is fed into the MRP for production execution. Daily transportation and warehouse plans are developed that go down to the level of what will be picked, packed, and shipped.
Mr. Jordan describes the Blue Yonder user interface as being very user-friendly. “We have dashboards on top of dashboards.” There are green, yellow, and red icons that help users see if things are proceeding on schedule. “We have many types of rules, tolerances and variances that are electronically detected as this data flows through the system.” The system can detect a deviation from a forecast, for example, and yet understand if the deviation is in an allowable range and that an alert does not have to be generated.
However, unexpected events do happen. For example, a large customer may place a large, unforeseen order that becomes visible at 9:00 a.m. Business operations may decide that its parameters must be changed to support the order. “And we’re going to be there with them partnering on how to do that, how to change the data, change the process, and move things forward.” So, while CONA is not responsible for creating the plans, Mr. Jordan points out that “we’re deeply involved in daily operations.”
A Foundation for AI
One of the things that Mr. Jordan is excited about is artificial intelligence. Because they have the foundation in place – all their core applications are up to date on the newest releases and share common data, the bottlers are in a place where they can leverage “all of this data that we’ve amassed.” We can take things to the “next level in terms of interoperability and connected planning.” AI will allow the extended enterprise to further connect logistics and production execution, create more visibility, and thus be “more nimble and more proactive in terms of how we run the entire enterprise.”
One CONA bottler is also piloting Blue Yonder’s cognitive demand planning capabilities. This solution goes beyond a statistical baseline forecast to an improved forecast model capable based on including other forms of data and using other algorithms. Like many, CONA and its bottlers are looking for the right use cases. Should it be used to forecast a group of materials? Specific products? An important customer’s demand? Or for promotions? They have an internal data science team working with their beta bottler on this.
CONA is believes in moving away from a “black-box solution”, meaning a system or device whose internal operations or algorithms are not readily visible or understandable to those using or interacting with it. “That’s not going to work for our business,” Mr. Jordan said. Operations need to understand and know what’s going on, and they also want to merge their models with Blue Yonder’s baseline model. Mr. Jordan notes that Blue Yonder now supports a mix-and-match AI strategy.
Mr. Jordan concluded by saying, “the speed with which Blue Yonder is developing this cognitive platform is remarkable. That said, we are going to perform our due diligence, and construct value propositions and business cases. But we’re engaged in that. There’s a lot to evaluate.”
The post CONA Services Embraces Supply Chain AI appeared first on Logistics Viewpoints.
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Supply Chain Planning Is Collapsing Into Execution and That Changes the Software Stack
Published
1 heure agoon
23 septembre 2026By
Executive thesis. The traditional separation between planning and execution is becoming structurally obsolete. Competitive advantage is shifting from producing a better periodic plan to shortening the cycle from operating signal to decision to executable response.
Periodic planning is giving way to continuous decision cycles
The legacy model assumed that supply chain planning was organized around periodic cycles: assemble the data, produce a forecast, optimize a plan, publish it, and then let execution teams absorb the consequences. That model is difficult to sustain when demand, inventory, transportation capacity, labor, supplier performance, and customer commitments can change faster than the formal planning cadence. The material shift is not that planning disappears. It is that planning becomes a continuously refreshed decision process that sits much closer to execution.
Execution constraints now define whether a plan is credible
A plan is only as credible as its understanding of the constraints that determine whether it can be executed. Available inventory, dock capacity, carrier acceptance, labor, production status, supplier reliability, and warehouse throughput can no longer be treated as downstream details. As those signals move upstream, planning systems need tighter connections to systems of execution and a more explicit model of what is feasible now—not what is mathematically desirable.
The architecture is reorganizing around decisions, not application silos
This changes the technology architecture. Traditional planning platforms, control towers, visibility systems, decision-intelligence layers, and execution applications overlap around the same questions: what changed, what is the business impact, what alternatives exist, and which action should be taken? The answer is unlikely to be one monolithic application. It is more likely to be an architecture in which planning models, event data, enterprise context, decision logic, and execution services interact with far less latency than they did in the classic plan-then-execute model.
Decision latency is becoming a first-order performance metric
The implication for supply chain leaders is that planning quality cannot be judged only by forecast accuracy or optimization quality. Decision latency matters as well. A technically superior plan that arrives after the operating window has closed has limited value. Enterprises should therefore examine how quickly their architecture can detect a material deviation, recalculate the relevant alternatives, expose tradeoffs, obtain the required approval, and propagate the decision into execution.
Buyer criteria must move from module coverage to decision performance
The evaluation question is no longer whether a planning product has the right modules. Buyers need to test how the system behaves when the operating environment departs from the plan. As a result, using real constraints, real data dependencies, realistic exception scenarios, and the systems that will ultimately execute the response. The strongest planning architecture will not eliminate judgment. It will make judgment faster, better informed, and easier to convert into controlled action.
For organizations reevaluating planning technology, the practical starting point is to define the decisions the planning environment must support, the constraints that make those decisions executable, and the evidence required to trust the result. The Logistics Viewpoints Supply Chain Planning Software: Buyer’s Guide provides a structured framework for that evaluation, including planning scope, architecture, scenario analysis, integration, and buyer proof points.
Executive implication
Leaders should evaluate planning technology as part of a continuous decision system, with execution constraints, decision latency, and closed-loop response treated as core design criteria.
Go deeper: provides the durable buyer, architecture, and implementation reference for this topic. Planning, Execution & Visibility connects this analysis to the broader Logistics Viewpoints research architecture.
Related Logistics Viewpoints research
2026 Supply Chain Planning Market Map
2026 Supply Chain Decision Intelligence Market Map
Go Deeper
Read the full Supply Chain Planning Software: Buyer’s Guide.
Explore the broader Planning, Execution & Visibility domain for related Logistics Viewpoints research and analysis.
The post Supply Chain Planning Is Collapsing Into Execution and That Changes the Software Stack appeared first on Logistics Viewpoints.
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Why WMS Architecture Now Matters as Much as Feature Breadth
Published
1 heure agoon
23 septembre 2026By
Warehouse management systems are being pushed into a continuously changing execution environment, making architecture as important as feature breadth. The pressure is not simply to add more automation or AI, but to keep the operating plan aligned with physical reality as that reality changes.
Labor scarcity, tighter customer cutoffs, omnichannel fulfillment, higher sku complexity, automation investment, faster order cycles, and the need to coordinate people and machines in real time are shortening the useful life of any plan. A decision that was correct an hour ago can become wrong when a carrier rejects, a dock closes, an order changes, a piece of automation fails, or a priority customer needs a different response. That architectural emphasis follows naturally from The Warehouse Is Becoming a Cyber-Physical System, where software design directly shapes the behavior of labor, automation, inventory, and physical flow.
The relevant operating events include a late inbound trailer, a constrained dock, a wave that threatens a carrier cutoff, an automation cell that goes down, or an urgent order that must be reprioritized without destabilizing the rest of the facility. These are not unusual edge cases; they are the normal variability of modern logistics. The market is therefore rewarding platforms that can absorb change without forcing every exception into a manual coordination loop.
Architecture is becoming a product differentiator
The operating architecture is ERP and OMS upstream; WMS at the inventory-and-work core; WES/WCS, robotics, conveyors, sortation, labor systems, YMS, parcel, and TMS around the execution edge. This means provider differentiation increasingly depends on event latency, API and network connectivity, data-model quality, workflow controls, and the ability to preserve a coherent operating state across boundaries.
Feature parity can hide large architectural differences. One platform may expose an event after the fact; another may use that event to re-evaluate priorities, prepare a response, and push a governed action into the next system. Both can claim visibility or AI. Only one has compressed the operating loop.
AI matters when it changes the decision cycle
The next layer of value is not AI as a separate product. It is intelligence embedded into the decisions the category already owns. WMS is moving from a transactional warehouse application toward a real-time execution and orchestration layer that coordinates inventory, labor, automation, and downstream transportation constraints The strongest use cases combine reliable execution data, explicit constraints, explainable recommendations, and controlled action rather than treating a model output as the endpoint.
A serious evaluation should test operational fit, configurability without excessive customization, automation integration, real-time work orchestration, data and API architecture, scalability, implementation model, upgradeability, and measurable warehouse outcomes. Buyers should also measure inventory accuracy, order cycle time, throughput, labor productivity, dock-to-stock time, order accuracy, exception volume, automation utilization, and recovery time after disruption. Those measures reveal whether the new capability is actually improving flow, responsiveness, cost, and service or simply creating more software activity.
The market shift is therefore structural. Technology boundaries are blurring because the work itself is becoming more connected. Providers that understand the operating loop will increasingly look different from products built around a static transaction model.
Architecture shows up in warehouse operating metrics
Architecture can sound abstract until it is translated into the measures a distribution center already cares about. Event latency affects how quickly supervisors react to a blocked zone. Integration quality affects whether automation receives the right work at the right time. Data integrity affects inventory accuracy and pick completion. Decision orchestration affects dwell, cutoff performance, backlog, and the amount of work managers have to manually resequence.
For that reason, buyers should connect architecture questions to measurable outcomes. Ask providers to demonstrate what happens when an inbound trailer is late, a work area becomes constrained, an automation cell stops, or an urgent customer order enters after work has been released. The stronger platform is the one that preserves a coherent operating state and adapts without requiring a chain of manual reconciliation.
Related Logistics Viewpoints research
2026 Warehouse Management Systems Market Map
The New Architecture of Logistics
Systems Engineering in Logistics
The Digital Backbone of the Warehouse: Trends Shaping the 2026 WMS Market
Previous in this series: What Is a WMS in 2026? The Warehouse Management System Is Becoming Something More
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The 2026 Market Map is designed to help organizations understand the structure of the WMS market, evaluate provider differences, and identify the capabilities most relevant to their operating environment. If your organization is evaluating WMS platforms or preparing a shortlist, I would be glad to provide the Market Map brochure and discuss the evaluation questions and provider differences most relevant to your requirements.
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Shipsy Connects Transportation Orchestration With Exception Response
Published
5 heures agoon
23 septembre 2026By
Transportation management is expanding beyond planning loads and tendering freight. Modern platforms are increasingly expected to coordinate carriers, track execution, optimize routes, manage exceptions, communicate with stakeholders, and use live operating data to adjust decisions while freight is moving.
Shipsy is positioned around that broader logistics-orchestration model. Its cloud platform spans transportation management, carrier allocation, freight procurement, shipment tracking, route optimization, first-mile through last-mile workflows, and analytics. The company also emphasizes AI-enabled capabilities intended to automate planning and execution decisions across increasingly complex logistics networks.
The connection to exception management is significant. Transportation generates a constant stream of deviations: capacity changes, missed pickups, route delays, delivery risks, documentation problems, and customer-service exceptions. A platform that already coordinates transportation workflows has the opportunity to detect those events, assess their impact, and automate an appropriate response inside the same operating environment.
The buyer question is how well those capabilities scale across real-world complexity. Organizations should evaluate optimization quality, carrier and system connectivity, geographic depth, data latency, workflow configurability, and governance for automated actions. The most useful AI in transportation will be the AI that reliably improves execution, not simply the AI that adds another interface.
Shipsy is included in the Logistics Viewpoints Transportation Management Systems MarketMap and Autonomous Exception Management MarketMap. The combination reflects the increasingly close relationship between transportation management and the systems responsible for identifying and resolving operational exceptions.
The post Shipsy Connects Transportation Orchestration With Exception Response appeared first on Logistics Viewpoints.
Supply Chain Planning Is Collapsing Into Execution and That Changes the Software Stack
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