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Supply Chain Executives Face Growing C-Suite Complacency
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1 an agoon
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According to research by Ernst & Young LLP, the global consulting firm, as the Covid crisis recedes, supply chain executives are losing the strategic gains they made with their C-suite counterparts. During and immediately after the pandemic, supply chain leaders were in an unfamiliar position: they had the attention of top management and a once-in-a-generation opportunity to make their supply chains more agile and resilient. The EY research suggests that at many companies, that opportunity is receding.
While 87% of supply chain leaders say their organization has made significant investments to improve supply chain resiliency, 19% admit that today they are unprepared to face supply chain disruptions due to supply shortages. “To improve,” the report rightly notes, “organizations should enhance supply chain visibility with robust data and analytics; use AI to foresee disruptions; keep business continuity plans current; and diversify supply sources, suppliers, manufacturing and logistics partners.”
Further, while 88% of supply chain executives report that their organization’s supply chain plays a vital role in enhancing the customer experience, their colleagues in the C-suite overwhelmingly (88%) view the supply chain function as a cost center. Despite a heightened awareness of the importance of supply chains, 78% of supply chain leaders say their organization is back to focusing on supply chain cost management. 28% of supply chain leaders cite cost reduction as one of the top three priorities currently. This is a clear shift from pandemic-era strategies when agility and resilience were priorities.
88% of supply chain leaders say their supply chain has a vital role in enhancing the customer experience by promptly addressing customer needs. Only 76% of the C-suite see it the same way. Agility and resilience play a key role in customer satisfaction. Prepandemic research by the McKinsey Global Institute found that, on average, companies experience a disruption of one to two months in duration every 3.7 years.
While supply chain executives largely realize how critical collaboration and effective supply chain technology are. Supply chain executives tout the necessity of internal collaboration for resiliency (64%), revenue generation (62%), and customer satisfaction (63%). With supply chain management’s historic focus on breaking down silos, it is surprising that those numbers are not significantly higher.
In contrast, on achieving objectives like resilience, revenue generation, and customer satisfaction, the C-suite scores are 14-19% lower on the necessity of internal collaboration.
When it comes to the importance of external collaboration’s positive contribution to resilience, revenue generation, and customer satisfaction, the gaps are even bigger. 74% of supply chain executives say external collaboration contributes to resilience. Only 59% in the C-suite say the same. The comparative numbers for supply chain leaders vs. C-suite leaders for revenue generation (67 vs. 56%) and customer satisfaction (70 to 55%) are similar. There appears to be an expectation on the part of many C-suite leaders that the necessary collaboration is taking place.
What gets measured affects what gets prioritized. Yet in EY’s research, they report that “nearly all supply chain leaders (97%) say that their organizations are currently facing challenges as it relates to supply chain metrics and that challenges come from a lack of integrated data and cross-functional metrics being in conflict with each other, among others. Supply chain leaders’ performance is currently focused on key performance indicators such as rates of return (49%), cash-to-cash cycles (46%), and supply chain costs as a percentage of sales (45%). Ideally, supply chain metrics would also reflect customer satisfaction, revenue growth, and market share.
The survey indicates “that 84% of supply chain leaders say they are more focused on internal operations than customer needs, with 76% indicating they prioritize making new and innovative products over creating the best customer experience. In fact, only 44% of supply chain leaders report tracking customer satisfaction (e.g., net promoter score or similar metric) as a supply chain KPI. Yet, customer satisfaction depends upon reliable and timely deliveries. In the long term, satisfied customers – as measured by NPI scores in excess of key competitors – buy more, which leads to increases in a company’s market share.
For this research, 347 US supply chain leaders from different industries were surveyed. Those companies had at least $500 million in annual revenue. The margin of error for the total sample, conducted this spring, was plus or minus 5 percentage points at the 95% confidence interval.
The post Supply Chain Executives Face Growing C-Suite Complacency appeared first on Logistics Viewpoints.
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Walmart AI Pricing Patents Signal Shift Toward Real-Time Retail Execution
Published
2 jours agoon
20 mars 2026By
Walmart’s new patents and digital shelf rollout point to a more tightly integrated model linking demand forecasting, pricing, and store-level execution.
Walmart has secured two patents related to automated pricing and demand forecasting, drawing attention to how large retailers are evolving their pricing and execution capabilities.
One patent, System and Method for Dynamically Updating Prices on an E-Commerce Platform, covers a system that can dynamically update online prices based on changing market conditions. A second, Walmart Pricing and Demand Forecasting Patent Classification, relates to demand forecasting technology designed to estimate what customers will buy and recommend pricing accordingly. At the same time, Walmart is expanding digital shelf labels across its U.S. stores, replacing paper labels with centrally managed electronic displays.
Individually, none of these elements are new. Retailers have long used forecasting models, pricing tools, and store execution processes. What is notable is the combination.
Walmart now has three capabilities aligned:
Demand forecasting tied to predictive models
Price recommendation based on that demand
Store-level infrastructure capable of rapid execution
That combination reduces the operational friction historically associated with pricing in physical retail.
Pricing Moves Closer to Execution
Traditional store pricing changes required coordination across multiple steps: analysis, approval, printing, distribution, and manual shelf updates. That process introduced delay and inconsistency.
Digital shelf labels materially change that constraint. Prices can be updated centrally and executed across stores with significantly less manual intervention.
This does not change the underlying logic of pricing decisions. Retailers have always adjusted prices based on demand, competition, and margin targets. What changes is the speed and consistency of execution.
As a result, pricing moves closer to real-time operational control.
Implications for Supply Chain Operations
Pricing is not an isolated commercial function. It directly influences demand patterns, inventory flow, replenishment timing, and markdown activity.
When pricing becomes faster and more responsive, those linkages tighten.
Three implications are clear:
1. Increased Execution Speed
Retailers can align pricing decisions more quickly with current demand conditions, reducing lag between signal and action.
2. Stronger Dependence on Forecast Accuracy
When pricing recommendations are driven by predictive models, the quality of demand sensing becomes more consequential. Forecast errors can propagate more quickly into sales and inventory outcomes.
3. Closer Coupling of Merchandising and Supply Chain
Pricing decisions influence demand. Demand impacts inventory, replenishment, and store execution. Faster pricing cycles compress the distance between these functions.
Centralization and Control
Walmart has positioned its digital shelf label rollout as an efficiency and accuracy initiative. Centralized price management improves consistency between systems and store execution while reducing labor tied to manual updates.
That positioning aligns with the operational realities of large-scale retail. At Walmart’s footprint, even small improvements in execution efficiency translate into material cost and accuracy gains.
At the same time, the shift toward algorithm-supported pricing introduces standard enterprise control requirements. Organizations need clear governance around how pricing recommendations are generated, reviewed, and executed, particularly as systems become more automated.
A Broader Technology Pattern
Walmart’s patents are best understood as part of a broader shift in supply chain and retail technology.
AI and advanced analytics are moving closer to operational decision points. Forecasting models are no longer confined to planning environments; they are increasingly connected to systems that can act.
In this case, that connection spans:
Demand sensing
Price recommendation
Store-level execution
The result is a more tightly integrated operating model in which commercial decisions and supply chain execution are linked through software.
What This Signals
The significance of Walmart’s move is not tied to public debate over surge pricing scenarios. The underlying development is structural.
Retailers now have the ability to connect demand forecasting, pricing logic, and execution infrastructure into a faster decision loop.
For supply chain leaders, that represents a clear direction:
Execution is becoming more digital, more centralized, and more tightly coupled to predictive models.
The companies that benefit will be those that can align forecasting, pricing, and operational execution within a controlled, coordinated system.
The post Walmart AI Pricing Patents Signal Shift Toward Real-Time Retail Execution appeared first on Logistics Viewpoints.
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Supply Chain and Logistics News March 16th-19th 2026
Published
2 jours agoon
20 mars 2026By
This week’s installment of Supply Chain and Logistics news includes stories about record increases in oil prices, Rivian’s autonomous taxis, and much more. Firstly, the Trump administration has issued a 60-day waiver of the Jones Act, a century-old regulation that requires goods moved between US ports to be transported by US-built vessels, etc. Additionally, this week Uber & Rivian announced a partnership for Rivian to build 50,000 autonomous robotaxis by 2031 with over a billion dollars in investment from Uber. Schneider Electric and EcoVadis announced a partnership to target emissions in the health care sector. Lastly, DHL announces 10 warehousing sites to be used for data center manufacturing capacity, and Mind Robotics raises 100 million in series A funding.
Your Biggest Stories in Supply Chain and Logistics here:
Trump Administration Issues Pause on Century-old Maritime Law to Ease Oil Prices
The Trump administration has issued a 60-day waiver of the Jones Act. This century-old regulation typically requires goods moved between US ports to be carried on vessels that are US-built, US-owned, and US-crewed. However, with oil prices surging toward $100 a barrel due to escalating conflict in the Middle East, the suspension aims to ease logistics for vital commodities like oil, natural gas, and fertilizer. While the move is intended to lower costs at the pump and support farmers during the spring planting season, it has sparked a debate between those seeking immediate economic relief and domestic maritime unions concerned about the long-term impact on American shipping and labor.
Uber and Rivian Partner to Deploy up to 50,000 Fully Autonomous Robotaxis
Uber and Rivian have announced a massive strategic partnership that signals a major shift in the future of autonomous logistics and urban mobility. Under the terms of the deal, Uber is set to invest up to $1.25 billion in Rivian through 2031, a move specifically tied to the achievement of key autonomous performance milestones. The primary focus of this collaboration is the deployment of a specialized fleet of fully autonomous R2 robotaxis, with an initial order of 10,000 vehicles and an option to scale up to 50,000 units. From a supply chain perspective, this represents a significant commitment to vertical integration; Rivian is managing the end-to-end production of the vehicle, the compute stack, and the sensor suite, including its in-house RAP1 AI chips, while Uber provides the scaled platform for deployment. Commercial operations are slated to begin in San Francisco and Miami in 2028, eventually expanding to 25 cities globally by 2031.
Schneider Electric and EcoVadis Announce Partnership to Decarbonize Global Healthcare Supply Chains
Schneider Electric, a major player in the digital transformation of energy management and automation, and EcoVadis, a provider of business sustainability ratings, have announced a strategic partnership aimed at accelerating decarbonization within the healthcare industry. “Energize” is a collective initiative to engage pharmaceutical industry suppliers in climate action. The collaboration focuses on addressing Scope 3 emissions, those generated within a company’s value chain, which often represent the largest portion of a healthcare organization’s carbon footprint. By combining Schneider Electric’s expertise in energy procurement and sustainability consulting with EcoVadis’s supplier monitoring and rating platform, the partnership provides a structured pathway for pharmaceutical and medical device companies to transition their global suppliers toward renewable energy.
Mind Robotics, a Rivian spin-off, raises $500 million in Series A Funding
RJ Scaringe, CEO of Rivian, is positioning his new $2 billion spin-off, Mind Robotics, as a technological solution to the chronic shortage of manufacturing labor in the Western world. By developing a “foundation model” that acts as an industrial brain alongside specialized mechatronic bodies, the company aims to move beyond the rigid, fixed-motion plans of traditional robotics toward systems capable of human-like reasoning and adaptation. Scaringe emphasizes that while these machines must perform with human-level dexterity, they don’t necessarily need to be humanoid in form; instead, the focus is on creating a data-driven “flywheel” within Rivian’s own facilities to lower production costs and help domestic manufacturing remain globally competitive.
DHL is significantly scaling its data center logistics (DCL) footprint in North America, announcing the addition of 10 dedicated sites totaling over seven million square feet of warehousing capacity. This expansion is a direct response to the explosive demand for AI-driven infrastructure and the specific needs of hyperscale and colocation data center operators. By offering specialized services like rack pre-configuration, white-glove handling of sensitive IT hardware, and warehouse-to-site transportation, DHL is positioning itself as an end-to-end partner in a sector where 85% of operators express a preference for a single logistics provider. This move not only addresses the logistical complexities of moving high-value components like GPUs and cooling systems across global borders but also underscores the critical role of integrated supply chains in maintaining the build speed of the digital backbone.
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How to Capitalize Quickly to Address Hyperconnected Industrial Demand
Published
2 jours agoon
19 mars 2026By
This first in a blog series offers a review of discussion that occurred during ARC Advisory Group’s 2026 Industry Leadership Forum. Specifically, it details a keynote conversation held with senior executives from Rolls-Royce, BTX Precision, and MxD.
The New Fabric of Demand: Modernizing Collaboration and Transparency for Real-Time Production
Industrial leaders have been talking about tearing down workflow and data silos for decades. Yet here we are again. For most, the reality is that most operations and supply chains today typically don’t indicate much progress. A few leaders have figured out how to use digital tools to scale and build pathways forward, a whopping 12.9% according to our latest data (yes, that’s sarcasm). However, even as they struggle to coordinate, orchestrate, and innovate across their operations and enterprise, much less tightly collaborate outside their four walls. In a digital world, this continued capability gap, the inability to closely link market signals to responsive production and external supply chains, is very quickly becoming a liability.
Recently, at the 30th Annual ARC Industry Leadership Forum in Orlando, I had the privilege of leading a keynote discussion entitled The New Fabric of Demand: Modernizing Collaboration and Transparency for Real-Time Production. As part of that, I moderated an excellent conversation that included Global Commodity Executive Greg Davidson of Rolls-Royce, CEO Berardino Baratta of MxD, and CRO Jamie Goettler of BTX Precision.
In this four-part series, we will explore that conversation fully, digging into how the “fabric of market demand” has fundamentally changed, and why structural modernization, both human and technological, is no longer just an option. It is an industrial imperative that will increasingly determine who wins in disrupted markets.
Why Legacy Workflow Will Actually Get Modernized
If we examine the present through the lens of the past, the fundamental laws of supply and demand haven’t really changed. What has changed is the hyperconnectivity of the world and our compressed time to both reward and volatility.
The hard truth is that legacy linear workflows simply do not work in hyperconnected, digitally-driven environments, which are non-linear by nature. As our industrial environments become more digital, they naturally open up countless new ways for how things can get done and how risk can enter the organization. As a result, disruption has shifted from a rare event to a fairly continuous and pervasive reality. In this new reality, responsiveness differentiates you from the competition, and lag time kills.
To survive and thrive in non-linear environments, tighter, integrated ecosystems are required, where silos are actively torn down or redesigned so that barriers to value can be continuously identified and quickly eliminated. At the core, this concept is unfolding around data access, contextualization, and sharing. It provides the urgency behind the need for building industrial data fabrics.
This rewiring certainly extends beyond operations and enterprise processes, enabling the entirety of the supply chain to be judged on its collective responsiveness to the market, all the way down to the individual company level. In this scenario, data can quickly point out laggards who limit value. As the orchestrators of these supply chains identify these limitations on value, they quickly break off and discard the connection and move on without these weak links.
Pillars of the New Fabric of Demand
To achieve necessary level of operational and supply chain responsiveness, the roles of every entity within an ecosystem must be rethought. In the subsequent three blogs of this series, we will take a deep dive into the three distinct pillars that make up this modern architecture, but I’ll begin by laying them out here:
The Market Signal is the catalyst of the entire ecosystem. It dictates the “what” and the “when,” defining what value, success and risk look like in real-time. In blog 2, I’ll explore how to move from reactive assumptions to proactively capturing the market signals that actually matter.
The Demand Architect is moving beyond traditional order-taking. The Demand Architect designs and orchestrates the ecosystem, aligning external partners as true extensions of the enterprise. In blog 3, I’ll discuss the structural agility required to lead this response, rather than just manage a process.
The Agile Partner is the engine of execution. The Agile Partner links supply chain dynamics directly to the shop floor, differentiating themselves through their responsiveness to the market signal. In the final blog in the series, I’ll tackle how data transparency and trust become technical requirements, not just buzzwords, without exposing mission-critical IP.
Building the Modern Industrial Enterprise
Legacy workflows cannot survive in a non-linear world. Industrial organizations must re-architect operations and ecosystems for real-time responsiveness and secure, transparent collaboration. To do so, they will need to:
Improve the measurement of responsiveness: Efficiency and margin-squeezing are important, but they aren’t game-changers. Your competitive edge now relies on how quickly you can adapt to market signals.
Embrace transparency over secrecy: Modern collaboration requires providing a contextualized “lens” into production status without compromising proprietary IP or cybersecurity. Industrial data fabrics are key.
As always, view technology as a tool, not an outcome: Industrial data fabrics are needed to break silos and AI to manage complexity and improve accuracy and speed of decisions. However, the age-old adage remains true. Just because you can apply AI to something doesn’t mean you should. It must be grounded in measurable Value on Investment (VOI), not just return.
The New Fabric of Demand Blog Series
This is the first in a series of four on The New Fabric of Demand: Modernizing Collaboration and Transparency for Real-Time Production. Over the coming days, I’ll publish a perspective from each of the three pillars of the new fabric of demand:
Pillar 1: The Market Signal
Pillar 2: The Demand Architect
Pillar 3: The Agile Partner
By Mike Guilfoyle, Vice President.
For more than two decades, Michael has assisted organizations, including numerous Fortune 500 companies, in identifying and capitalizing on growth opportunities and market disruption presented by the effects of digital economies, energy transition, and industrial sustainability on the energy, manufacturing, and technology industries.
The post How to Capitalize Quickly to Address Hyperconnected Industrial Demand appeared first on Logistics Viewpoints.
Walmart AI Pricing Patents Signal Shift Toward Real-Time Retail Execution
Supply Chain and Logistics News March 16th-19th 2026
How to Capitalize Quickly to Address Hyperconnected Industrial Demand
Walmart and the New Supply Chain Reality: AI, Automation, and Resilience
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