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How Decision Intelligence Plays a Role in Todays Global Supply Chain
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10 mois agoon
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On November 4th, 2025, in the heart of the financial capital of the world, I attended Aera Technology’s annual hub conference. In a single day, Aera featured customer case stories with Hershey’s, Western Governors University, and AstraZeneca. There were also several conversations about how Decision Intelligence is being utilized in the global market by consulting and research firms, including IDC and Accenture.
Aera Technology’s Decision Intelligence (DI) is a platform and approach that digitalizes, augments, and automates decision-making across an enterprise. “The automation of decision-making.” Aera’s decision intelligence (DI) is comprised of three pillars: automation, data & analytics, and artificial intelligence. Aera shared that its platform helped make 25 million decisions in 2024, and expects this year to surpass the last.
“Revolutionary” is a word used frequently at tech conferences, but Fred Laluyaux, the CEO, made clear that for the first time, we are digitizing reasoning. We are in a transformative era of people making decisions supported by machines, to an era of machines making decisions guided by people.
AI’s Role in Decision Intelligence:
Megha Kuma of IDC presented results of a 2025 Decision Intelligence survey. She explained that operational decisions are made frequently, while situational decision-making occurs less often. Organizations face challenges in decision-making due to non-standardized processes, a lack of data access, and diverse applications for decision-making. In 2023, AI was just beginning to make waves in businesses and was not yet integrated into core decision-making. By 2025, AI will have become more integral.
Decision intelligence comprises six core competencies: data acquisition, data analysis with AI, simulations, decision recommendations, execution, and monitoring. Decision intelligence impacts supply chain, operations, logistics, procurement, sales, marketing, finance, and IT.
AI is becoming strategic for organizations, with 90% of companies transforming their operations using AI. AI is used for proactive, contextual, and data-driven decision-making. IDC predicts that 60% of new economic value will come from digital businesses by 2030 due to AI capabilities. Organizations should measure AI’s impact by considering AI-human collaboration rather than AI productivity alone. Decisions being made in businesses are evolving, and Artificial Intelligence is the driving force behind these developments. Agentic AI is on the horizon, and business decisions may soon be made automatically with little human oversight. We must understand what decisions are best made with AI and what decisions can be made with AI collaboration, but with human oversight. Decision intelligence is the backbone of these decisions and is evolving rapidly.
The Role of Decision Intelligence in Supply Chain Operations
In the afternoon, Elizabeth Baker from Deloitte highlighted a frozen food manufacturer $1.1 million annual cost reduction by optimizing deployment planning and global balancing. Decision Intelligence (DI) was employed as a strategic approach to help companies optimize operations and accelerate the realization of business value.
The company faced the common challenge of ensuring that the right products were stationed at the right distribution centers (DCs) at the right time to meet shifting customer demand, while minimizing unnecessary and costly transfers between warehouses and DCs. By applying decision intelligence, they first clarified the business objective—reducing non-value-added transfers and aligned all stakeholders on specific financial goals and baseline measurements. The company then implemented AI-driven deployment planning and global balancing tools that provided real-time insights and improved decision-making. As a direct result of this clarity, intentional design, and transparent value measurement, the manufacturer achieved a $1.1 million reduction in annual spend, demonstrating the tangible business impact of decision intelligence in action.
Final Thoughts:
Decision intelligence is a technology category that integrates data, analytics, artificial intelligence (AI), and automation into a continuous, feedback-driven loop to enhance the quality and speed of business decisions.
Aera’s decision intelligence framework supports three levels of decision modes depending on the company’s preferences.
Decision support (Human in the loop)
Decision Augmentation (Human in the loop)
Decision Automation (Human out of the loop)
DI plays a fundamental role in the supply chain by shifting decision-making from reactive, human-centric processes to proactive, data-driven, and automated systems. Supply chains are fundamentally a series of interconnected decisions from what to buy, when to make, where to store, and how to ship. DI uses real-time data, advanced analytics, AI, and automation to make these decisions faster, more accurate, and more aligned with overall business goals.
In an era of constant disruptions and ever-shifting geopolitics, decision intelligence can equip companies with information and tools to navigate todays global supply chain.
The post How Decision Intelligence Plays a Role in Todays Global Supply Chain appeared first on Logistics Viewpoints.
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Supply Chain Planning Is Collapsing Into Execution and That Changes the Software Stack
Published
5 heures agoon
23 septembre 2026By
Executive thesis. The traditional separation between planning and execution is becoming structurally obsolete. Competitive advantage is shifting from producing a better periodic plan to shortening the cycle from operating signal to decision to executable response.
Periodic planning is giving way to continuous decision cycles
The legacy model assumed that supply chain planning was organized around periodic cycles: assemble the data, produce a forecast, optimize a plan, publish it, and then let execution teams absorb the consequences. That model is difficult to sustain when demand, inventory, transportation capacity, labor, supplier performance, and customer commitments can change faster than the formal planning cadence. The material shift is not that planning disappears. It is that planning becomes a continuously refreshed decision process that sits much closer to execution.
Execution constraints now define whether a plan is credible
A plan is only as credible as its understanding of the constraints that determine whether it can be executed. Available inventory, dock capacity, carrier acceptance, labor, production status, supplier reliability, and warehouse throughput can no longer be treated as downstream details. As those signals move upstream, planning systems need tighter connections to systems of execution and a more explicit model of what is feasible now—not what is mathematically desirable.
The architecture is reorganizing around decisions, not application silos
This changes the technology architecture. Traditional planning platforms, control towers, visibility systems, decision-intelligence layers, and execution applications overlap around the same questions: what changed, what is the business impact, what alternatives exist, and which action should be taken? The answer is unlikely to be one monolithic application. It is more likely to be an architecture in which planning models, event data, enterprise context, decision logic, and execution services interact with far less latency than they did in the classic plan-then-execute model.
Decision latency is becoming a first-order performance metric
The implication for supply chain leaders is that planning quality cannot be judged only by forecast accuracy or optimization quality. Decision latency matters as well. A technically superior plan that arrives after the operating window has closed has limited value. Enterprises should therefore examine how quickly their architecture can detect a material deviation, recalculate the relevant alternatives, expose tradeoffs, obtain the required approval, and propagate the decision into execution.
Buyer criteria must move from module coverage to decision performance
The evaluation question is no longer whether a planning product has the right modules. Buyers need to test how the system behaves when the operating environment departs from the plan. As a result, using real constraints, real data dependencies, realistic exception scenarios, and the systems that will ultimately execute the response. The strongest planning architecture will not eliminate judgment. It will make judgment faster, better informed, and easier to convert into controlled action.
For organizations reevaluating planning technology, the practical starting point is to define the decisions the planning environment must support, the constraints that make those decisions executable, and the evidence required to trust the result. The Logistics Viewpoints Supply Chain Planning Software: Buyer’s Guide provides a structured framework for that evaluation, including planning scope, architecture, scenario analysis, integration, and buyer proof points.
Executive implication
Leaders should evaluate planning technology as part of a continuous decision system, with execution constraints, decision latency, and closed-loop response treated as core design criteria.
Go deeper: provides the durable buyer, architecture, and implementation reference for this topic. Planning, Execution & Visibility connects this analysis to the broader Logistics Viewpoints research architecture.
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Go Deeper
Read the full Supply Chain Planning Software: Buyer’s Guide.
Explore the broader Planning, Execution & Visibility domain for related Logistics Viewpoints research and analysis.
The post Supply Chain Planning Is Collapsing Into Execution and That Changes the Software Stack appeared first on Logistics Viewpoints.
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Why WMS Architecture Now Matters as Much as Feature Breadth
Published
5 heures agoon
23 septembre 2026By
Warehouse management systems are being pushed into a continuously changing execution environment, making architecture as important as feature breadth. The pressure is not simply to add more automation or AI, but to keep the operating plan aligned with physical reality as that reality changes.
Labor scarcity, tighter customer cutoffs, omnichannel fulfillment, higher sku complexity, automation investment, faster order cycles, and the need to coordinate people and machines in real time are shortening the useful life of any plan. A decision that was correct an hour ago can become wrong when a carrier rejects, a dock closes, an order changes, a piece of automation fails, or a priority customer needs a different response. That architectural emphasis follows naturally from The Warehouse Is Becoming a Cyber-Physical System, where software design directly shapes the behavior of labor, automation, inventory, and physical flow.
The relevant operating events include a late inbound trailer, a constrained dock, a wave that threatens a carrier cutoff, an automation cell that goes down, or an urgent order that must be reprioritized without destabilizing the rest of the facility. These are not unusual edge cases; they are the normal variability of modern logistics. The market is therefore rewarding platforms that can absorb change without forcing every exception into a manual coordination loop.
Architecture is becoming a product differentiator
The operating architecture is ERP and OMS upstream; WMS at the inventory-and-work core; WES/WCS, robotics, conveyors, sortation, labor systems, YMS, parcel, and TMS around the execution edge. This means provider differentiation increasingly depends on event latency, API and network connectivity, data-model quality, workflow controls, and the ability to preserve a coherent operating state across boundaries.
Feature parity can hide large architectural differences. One platform may expose an event after the fact; another may use that event to re-evaluate priorities, prepare a response, and push a governed action into the next system. Both can claim visibility or AI. Only one has compressed the operating loop.
AI matters when it changes the decision cycle
The next layer of value is not AI as a separate product. It is intelligence embedded into the decisions the category already owns. WMS is moving from a transactional warehouse application toward a real-time execution and orchestration layer that coordinates inventory, labor, automation, and downstream transportation constraints The strongest use cases combine reliable execution data, explicit constraints, explainable recommendations, and controlled action rather than treating a model output as the endpoint.
A serious evaluation should test operational fit, configurability without excessive customization, automation integration, real-time work orchestration, data and API architecture, scalability, implementation model, upgradeability, and measurable warehouse outcomes. Buyers should also measure inventory accuracy, order cycle time, throughput, labor productivity, dock-to-stock time, order accuracy, exception volume, automation utilization, and recovery time after disruption. Those measures reveal whether the new capability is actually improving flow, responsiveness, cost, and service or simply creating more software activity.
The market shift is therefore structural. Technology boundaries are blurring because the work itself is becoming more connected. Providers that understand the operating loop will increasingly look different from products built around a static transaction model.
Architecture shows up in warehouse operating metrics
Architecture can sound abstract until it is translated into the measures a distribution center already cares about. Event latency affects how quickly supervisors react to a blocked zone. Integration quality affects whether automation receives the right work at the right time. Data integrity affects inventory accuracy and pick completion. Decision orchestration affects dwell, cutoff performance, backlog, and the amount of work managers have to manually resequence.
For that reason, buyers should connect architecture questions to measurable outcomes. Ask providers to demonstrate what happens when an inbound trailer is late, a work area becomes constrained, an automation cell stops, or an urgent customer order enters after work has been released. The stronger platform is the one that preserves a coherent operating state and adapts without requiring a chain of manual reconciliation.
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Previous in this series: What Is a WMS in 2026? The Warehouse Management System Is Becoming Something More
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The 2026 Market Map is designed to help organizations understand the structure of the WMS market, evaluate provider differences, and identify the capabilities most relevant to their operating environment. If your organization is evaluating WMS platforms or preparing a shortlist, I would be glad to provide the Market Map brochure and discuss the evaluation questions and provider differences most relevant to your requirements.
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Shipsy Connects Transportation Orchestration With Exception Response
Published
9 heures agoon
23 septembre 2026By
Transportation management is expanding beyond planning loads and tendering freight. Modern platforms are increasingly expected to coordinate carriers, track execution, optimize routes, manage exceptions, communicate with stakeholders, and use live operating data to adjust decisions while freight is moving.
Shipsy is positioned around that broader logistics-orchestration model. Its cloud platform spans transportation management, carrier allocation, freight procurement, shipment tracking, route optimization, first-mile through last-mile workflows, and analytics. The company also emphasizes AI-enabled capabilities intended to automate planning and execution decisions across increasingly complex logistics networks.
The connection to exception management is significant. Transportation generates a constant stream of deviations: capacity changes, missed pickups, route delays, delivery risks, documentation problems, and customer-service exceptions. A platform that already coordinates transportation workflows has the opportunity to detect those events, assess their impact, and automate an appropriate response inside the same operating environment.
The buyer question is how well those capabilities scale across real-world complexity. Organizations should evaluate optimization quality, carrier and system connectivity, geographic depth, data latency, workflow configurability, and governance for automated actions. The most useful AI in transportation will be the AI that reliably improves execution, not simply the AI that adds another interface.
Shipsy is included in the Logistics Viewpoints Transportation Management Systems MarketMap and Autonomous Exception Management MarketMap. The combination reflects the increasingly close relationship between transportation management and the systems responsible for identifying and resolving operational exceptions.
The post Shipsy Connects Transportation Orchestration With Exception Response appeared first on Logistics Viewpoints.
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