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Solving Supply Chain Challenges with Data-Driven Intelligence – Practical Steps to Unlock the Value of Supply Chain Data

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Solving Supply Chain Challenges With Data Driven Intelligence – Practical Steps To Unlock The Value Of Supply Chain Data

At InterSystems READY 2025, a recurring message resonated across sessions: the most significant barriers in supply chains today are not futuristic, nor are they rooted in the complexity of AI models. Instead, they lie in the foundational issues of fragmented, inconsistent, and unreliable data.

The session “Solving Supply Chain Challenges with Data, Driven Intelligence” focused on the practical steps organizations must take to unlock the value of supply chain data. The discussion was led by Mark Holmes – Head of Supply Chain Market Strategy, Ming Zhou – Head of Supply Chain Product Strategy and Emily Cohen – Senior Solution Developer. Together, they mapped out the realities of supply chain data challenges and presented approaches that are less about grand visions and more about achievable steps: reconcile the data, automate repetitive work, and then apply intelligence in a way that improves day, to, day performance.

Why Supply Chain Data Remains a Bottleneck

Supply chains have become increasingly digitized, but digitization has not solved the core issue of data fragmentation. Procurement teams often operate with supplier records scattered across multiple ERPs. Logistics departments rely on siloed warehouse management systems. Planning teams pull reports from disconnected forecasting applications.

Mark Holmes pointed out that this patchwork of systems leads to duplicated supplier records, mismatched product identifiers, and time lost reconciling basic facts. These are not rare occurrences but daily realities. The consequence is predictable: planning decisions are made on flawed inputs, delays cascade through the network, and advanced analytics projects fail before they begin.

Ming Zhou added that while many organizations rush toward predictive AI, the truth is that most forecasting models fail because they are built on weak data foundations. Without consistency, even the best model produces unreliable outputs.

Emily Cohen emphasized that this is where organizations need to focus first, not on sophisticated models, but on establishing a baseline of clean, validated, and governed data.

Data Fabric Studio: A Practical Toolset

The centerpiece of the discussion was InterSystems Data Fabric Studio, a platform designed to connect disparate data sources, Snowflake, Kafka, AWS S3, and ERP databases, and transform them into unified, reliable datasets.

Unlike traditional ETL (Extract, Transform, and Load) projects that require months of coding and testing, Data Fabric Studio employs recipes, configurable workflows that clean, reconcile, and standardize data. These recipes automate repeatable processes, ensuring that once supplier records are aligned or product codes are standardized, the consistency holds over time and applied to add data sets across data sources.

Mark Holmes explained that this approach eliminates the cycle of one, off data projects that fall apart as soon as new data flows in. Instead, organizations can lock in data quality improvements and free staff from repetitive, manual reconciliation.

Case Study: Supplier Data Across ERPs

One example shared by Holmes and Cohen involved supplier records managed across two ERP systems. The inconsistencies were predictable but damaging:

One supplier might appear under multiple names.
Different identifiers were used across systems, complicating invoice matching.
Purchase orders could not be reconciled without manual intervention.

By applying Data Fabric Studio, the team:

Mapped suppliers to a single source of truth using identifiers such as DUNS numbers.
Standardized supplier names and records across systems.
Built lookup tables to automatically reconcile discrepancies in the future.
Scheduled daily refreshes so data quality stayed intact.

The result was a cleaner supplier database, faster onboarding, and fewer invoice disputes. What stands out in this example is not the sophistication of the solution but its practicality. The gains came from structured data reconciliation, not from exotic algorithms.

Forecasting Through Structured Snapshots

Zhou shifted the focus to forecasting. His point was simple: forecasts are only as good as the data used to build them. Too often, planners must run ad hoc queries across inconsistent systems, leading to variable inputs and unstable forecasts.

The recommended practice is to create structured data snapshots, capturing consistent baselines such as:

Open purchase orders every Monday morning.
Inventory by location at shift change.
Fulfillment cycle times at the close of each reporting period.

These snapshots provide planners with stable, repeatable inputs. While this may sound basic, the effect is significant: forecasting accuracy improves because the inputs are reliable, and planners spend less time chasing down missing data.

Zhou was clear that this is not advanced predictive AI. Instead, it is the groundwork that enables predictive AI to succeed. Without clean, consistent snapshots, AI models are destined to fail.

AI, Ready Data: From Vector Search to RAG

Cohen emphasized that AI does not fail because of weak models, it fails because of bad data. Large language models, predictive algorithms, and advanced optimization engines all require structured, validated, and governed data. Without it, the insights generated are misleading at best and damaging at worst.

To address this, Data Fabric Studio incorporates tools for vector search and retrieval, augmented generation (RAG). These enable:

Semantic search across suppliers, contracts, or parts databases, allowing staff to locate the right information even when queries are imprecise.
Feeding current and validated data into language models so that natural language queries return fact, based answers.
Allowing non, technical staff to use natural language interfaces that generate SQL queries or summarize trends.

Prescriptive Insights: Non, Traditional Data as Signals

Holmes expanded the conversation by drawing an analogy from the healthcare sector. In a study presented earlier this week, researchers found that analyzing patients’ shopping habits, specifically purchases of over, the, counter medication, could reveal early indicators of ovarian cancer before any clinical diagnosis was made.

This insight is directly applicable to supply chain management: valuable signals may not always be derived from conventional dashboards. Anomalies in supplier invoices, discrepancies in delivery documentation, or shifts in employee communications could help identify emerging risks before they are detected through traditional metrics. Organizations that systematically integrate these non, traditional data sources into their analytics framework are better positioned to identify disruptions at an earlier stage.

A central theme involves prescriptive insights enabled by AI, ready data. For example, to prevent procedure cancellations, such as a heart surgery being postponed due to a missing valve kit component, the application of advanced, AI, driven prescriptive analytics is critical. As demonstrated by Ming in his presentation, predictive tools identified which surgeries were at risk of delay or cancellation due to unavailable inventory. By leveraging AI, enabled insights, the team proactively sourced the missing components from another warehouse, ensuring surgical schedules remained intact. This outcome underscores the importance of not only preparing data for AI but also implementing advanced supply chain optimization through intelligent prescriptive solutions.

Modular Deployment: Start Small, Scale Gradually

A recurring point from Zhou was the importance of modularity. Data Fabric Studio does not require wholesale system replacement. Organizations can begin with a single use case, supplier data reconciliation, for example, and expand gradually to include forecasting snapshots, vector search, or natural language assistants.

This modular approach minimizes risk and allows organizations to demonstrate value incrementally. It also makes it easier to integrate with existing ERP, warehouse management, and planning systems rather than replacing them outright.

Scalability and Infrastructure

Finally, the speakers emphasized scalability. InterSystems IRIS, the engine behind Data Fabric Studio, has already been proven in healthcare environments, where it supports hundreds of millions of real, time transactions.

For supply chains, this track record matters. As data becomes central to operations, the infrastructure must scale without becoming a bottleneck. Inconsistent or unreliable infrastructure undermines even the best data practices.

Key Takeaways

From the READY 2025 session, the roadmap outlined by Holmes, Zhou, and Cohen is clear:

Reconcile and harmonize data across systems. Clean data is the foundation of everything that follows.
Automate repetitive processes. Recipes in Data Fabric Studio reduce manual reconciliation and enforce consistency.
Use structured snapshots for forecasting. Reliable baselines are essential for both planners and predictive AI.
Introduce AI gradually. Take care of data first, and then apply the right AI technology one use case at a time, and grow from there.
Ensure infrastructure scalability. Proven engines like InterSystems IRIS reduce risk as volumes grow.

A Disciplined Order of Operations

The session leaders were clear: digital transformation in supply chains is not about chasing the latest technology. It is about establishing discipline in the order of operations:

Get the data right.
Automate manual tasks.
Scale the infrastructure.
Apply AI only when the groundwork is complete.

This sequence ensures that AI enhances decision, making rather than amplifying bad data.

Intersystems READY 2025 event, and especially the session “Solving Supply Chain Challenges with Data, Driven Intelligence” underscored that the most effective supply chain strategies are practical, not speculative. By focusing first on unifying and governing data, organizations can lay the foundation for automation, forecasting, and AI applications that deliver real value.

The lesson is straightforward but often overlooked: data comes first, intelligence comes later. Supply chains that adopt this discipline will not only resolve today’s data bottlenecks but also position themselves to adapt to the demands of tomorrow’s networks.

The post Solving Supply Chain Challenges with Data-Driven Intelligence – Practical Steps to Unlock the Value of Supply Chain Data appeared first on Logistics Viewpoints.

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The Physical Logistics Network Is Getting an Intelligence Layer

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For most of logistics history, the physical network knew far more about itself than its information systems did. A driver knew a trailer was delayed before the planning system did. A warehouse supervisor could see congestion building at the dock while enterprise applications still showed normal status. A forklift operator knew an aisle was blocked. A container sat at a terminal while downstream systems waited for a status message. That intelligence layer builds on the distinction in Decision Intelligence in 2026 between producing analytical insight and materially improving a consequential operating decision.

That gap between physical reality and digital representation has been one of the defining constraints of logistics management.

It is beginning to narrow.

Physical Assets Are Becoming Observable

Trucks, trailers, containers, forklifts, robots, conveyors, dock doors, pallets, and facilities increasingly generate digital signals. Telematics provides vehicle state and location. RFID and other identification technologies help track goods and assets. Cameras and computer vision can interpret physical activity. Sensors monitor temperature, vibration, equipment condition, and environmental state. Geofencing turns movement into events.

The result is not a literal “internet” of every physical object. It is something operationally more important: a growing ability for software to understand the state of the logistics network without waiting for manual reporting.

Events Become Digital State

An isolated sensor reading has limited value. The architectural change occurs when events are associated with persistent business entities.

This trailer is at this yard. This container contains these orders. This dock is occupied. This robot is unavailable. This shipment is expected to reach this facility at this time. This pallet is associated with this customer commitment.

Identity turns telemetry into context. That is why master data and entity resolution matter so much. If systems cannot reliably determine that two identifiers refer to the same trailer, shipment, location, or product, the digital picture fragments.

Computer Vision Expands What Can Be Measured

Some important logistics states have historically been difficult to capture because they are visual rather than transactional.

Is a dock occupied? Is a trailer damaged? Is freight staged in the wrong location? Is a safety zone blocked? Is a pallet configured correctly? Is a yard lane congested?

Computer vision can convert selected physical observations into structured events. That does not eliminate the need for people, but it expands the range of operating conditions that software can monitor.

Warehouses Become Instrumented Environments

Automated warehouses already produce large volumes of machine data. Robots report status. Conveyors generate events. AS/RS equipment records movement. WMS and WES systems track tasks and inventory transitions.

As those signals become more integrated, the facility can be represented with increasing fidelity. That enables earlier detection of bottlenecks, more dynamic work allocation, predictive maintenance, and better simulation of how changes will affect throughput.

Transportation Becomes a Moving Sensor Network

Transportation is more difficult because assets operate across public infrastructure, carrier networks, and multiple ownership boundaries. Even so, connected vehicles, mobile devices, telematics, ELD-related data, carrier APIs, and location services have dramatically improved the ability to observe movement.

The strategic value is not simply knowing where a truck is. It is connecting that state to orders, appointments, inventory, customer commitments, and downstream resources.

Digital Twins Become More Practical

The phrase “digital twin” is sometimes used too loosely. A useful logistics twin is not merely a visualization. It is a sufficiently current digital representation of a physical system that can support analysis, simulation, or control. The richer the operating state, the more useful that representation becomes.

A warehouse twin can test flow changes. A transportation-network model can evaluate disruption scenarios. A yard representation can help coordinate trailer movement. A broader logistics twin can explore how a constraint in one node propagates to others. The value comes from decision support, not graphical sophistication.

Observability Creates New Failure Modes

More connected logistics also creates new dependencies.

Sensors can fail. Data can be delayed. Identifiers can be wrong. Connectivity can disappear. Computer vision can misclassify. APIs can change. Cybersecurity risk expands as more operational assets become connected.

Organizations therefore need confidence measures and graceful degradation. An intelligent system must know when the underlying state is uncertain.

The Economics of Machine-Readable Logistics

Better physical observability can improve asset utilization, reduce loss, support predictive maintenance, improve service, lower search and coordination effort, and help prevent exceptions before they become expensive. But the largest strategic effect may be indirect.

Software can only make useful operational decisions about the world it can represent. As the digital state becomes richer, optimization and AI can address a larger portion of logistics execution.

Information Is No Longer the Only Constraint

This creates a new paradox. Logistics organizations can now receive more information, more frequently, about more assets than ever before. Yet performance can still be constrained because people and systems cannot interpret and act on that information quickly enough. In other words, the bottleneck moves from sensing to deciding.

That makes decision velocity more than a management concept. It is becoming a form of logistics capacity.

Related Logistics Viewpoints research

The New Architecture of Logistics
Systems Engineering in Logistics
2026 Supply Chain Decision Intelligence Market Map
The Emerging Intelligence Layer Above ERP, TMS, and WMS Platforms
Previous in this series: AI Agents Are Coming for Logistics Execution

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If your organization is assessing connected execution, orchestration, AI, observability, decision velocity, or selective autonomy, I would be glad to provide the complete client edition and discuss the implications for your logistics operating model and technology architecture.

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The post The Physical Logistics Network Is Getting an Intelligence Layer appeared first on Logistics Viewpoints.

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Why Maritime Cybersecurity Is Becoming an Operational Priority

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Digitalization is changing how ships, ports, offshore platforms, and logistics networks operate. Navigation, cargo handling, propulsion, communications, maintenance, and business applications are increasingly connected. These links improve efficiency and visibility, but they also expose maritime operations to ransomware, supply-chain compromise, navigation interference, and attacks on operational technology (OT).

The central issue is no longer simply whether an attacker can steal data. A maritime cyber incident can delay cargo, impair navigation, interrupt terminal operations, remove visibility into safety-critical processes, or prevent equipment from operating as intended. Cybersecurity therefore belongs within operational resilience and safety management—not solely within the IT department.

Recent Events Show the Range of Exposure

Recent incidents illustrate both the seriousness of the threat and the difficulty of confirming attribution. In August 2026, US authorities boarded the fully laden tanker VL Prosperity after indications of malicious cyber activity. Public reporting described temporary unauthorized access to a propulsion-related digital system, although authorities did not confirm that an attacker issued propulsion commands or caused a physical change. Even with those uncertainties, access to a propulsion environment would mark a significant escalation from attacks limited to administrative networks.

A separate September disruption aboard the Vivit Africa LNG left the crew without access to systems used to monitor cargo parameters. The crew suspected a cyberattack, while the Italian Coast Guard confirmed only that a systems malfunction had occurred and required technical intervention. The distinction matters, but so does the operational lesson: maritime organizations must be able to respond safely while the cause of a disruption is still unknown.

Ports have faced comparable pressure. Ransomware and other cyber incidents have interrupted scheduling, customs processing, gate operations, and supply-chain visibility. These cases demonstrate that an enterprise IT compromise can still stop physical commerce, even when cranes, pumps, or vessel control systems are not directly affected.

A Distinctive Maritime Threat Landscape

Maritime environments combine long-lived assets, intermittent connectivity, distributed operations, and extensive third-party involvement. Ships can remain in service for decades, leaving older controllers, workstations, and protocols operating alongside connected applications that their designers never anticipated. At sea, bandwidth may be constrained, specialist support may be remote, and aggressive containment can remove critical visibility or control.

Navigation adds another layer of exposure. GPS and other GNSS spoofing or jamming can create false position data, while manipulation of Automatic Identification System information can obscure vessel identity or movement. Resilience requires independent position verification, trained crews, and trusted fallback methods—not just stronger perimeter defenses.

The highest-consequence scenarios involve propulsion, power management, ballast control, dynamic positioning, cargo systems, cranes, pumps, and safety functions. Remote maintenance and vendor diagnostics add value, but they can also extend the trust boundary through weak credentials, unmanaged connections, portable media, or poorly governed updates. Security programs should therefore assess suppliers, access pathways, and operational dependencies together.

Regulation Is Raising the Baseline

Regulators and classification bodies are increasingly treating cyber risk as a maritime safety issue. The US Coast Guard’s Marine Transportation System cybersecurity rule establishes requirements for cyber risk assessment, cybersecurity planning, training, exercises, incident response, and recovery. Principal obligations are being phased in, with regulated owners and operators generally expected to designate a cybersecurity officer, complete an assessment, and submit a plan by July 16, 2027.

The International Maritime Organization has already directed organizations to incorporate cyber risk into Safety Management Systems. Its approach is practical: identify, protect, detect, respond, and recover. The IACS Unified Requirements E26 and E27 reinforce this direction by embedding cybersecurity into covered new ships and onboard equipment, encouraging secure design rather than costly retrofits.

European requirements add pressure across maritime operators and technology suppliers. The NIS2 Directive strengthens governance, supply-chain security, incident reporting, and business continuity expectations for critical sectors including transport. The Cyber Resilience Act introduces cybersecurity requirements for connected products sold in Europe. Together, these measures make fragmented, compliance-only programs increasingly difficult to sustain.

What Maritime Operators Should Do Now

The first priority is visibility. Operators need maintained inventories of hardware, software, firmware, communications paths, ownership, safety functions, and dependencies across vessels and shoreside facilities. Criticality should be based on operational and safety consequences, not vulnerability scores alone.

Second, networks should be segmented by operational function. Bridge, machinery, safety, cargo, passenger, corporate, wireless, satellite, and vendor environments should not have unrestricted connectivity. Architectures must also support safe degraded operation when external communications are unavailable.

Third, remote access should be purpose-specific, time-limited, strongly authenticated, approved, and monitored. Operators should know which suppliers can connect, which assets they can reach, and who authorizes each session. Contracts should define responsibilities for security updates, logging, vulnerability disclosure, incident cooperation, and recovery.

Finally, detection and response must reflect OT realities. Playbooks should account for the possibility that isolating a device could create a greater hazard. Exercises should test limited bandwidth, unavailable shore support, compromised navigation data, and loss of trusted configurations. Verified backups, known-good baselines, spare equipment, manual operating modes, and practiced restoration procedures are essential parts of cyber resilience.

ARC Perspective

Maritime cybersecurity is reaching the same inflection point previously encountered in power, oil and gas, and manufacturing. Connectivity is expanding faster than many legacy environments were designed to accommodate, while regulatory expectations and threat capabilities continue to rise.

Compliance provides a necessary baseline, but resilience is the more meaningful measure. Maritime organizations should ask whether crews and operators can recognize abnormal behavior, sustain safe operations through degraded communications, contain an intrusion without creating a new hazard, and restore systems to a known-good state.

Existing resources—including the NIST Cybersecurity Framework, NIST OT security guidance, and the ISA/IEC 62443 series—provide a strong foundation. The task is to apply them consistently across vessels, ports, offshore assets, and suppliers. Organizations that integrate cyber risk with safety, engineering, workforce readiness, and recovery will be better positioned to protect crews, sustain operations, and preserve the flow of global commerce.

The post Why Maritime Cybersecurity Is Becoming an Operational Priority appeared first on Logistics Viewpoints.

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Cybersecurity Has Become a Core Logistics Operating Requirement

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Executive thesis. Cybersecurity has become a logistics operating requirement because digital failure now creates physical consequences. Warehouses, fleets, transportation networks, cloud applications, and partner connections all sit inside the operational attack surface.

Digital failure now creates physical consequences

Logistics operations depend on identity systems, cloud applications, warehouse controls, telematics, partner connections, carrier networks, APIs, and automated decision services. A cyber incident can therefore stop more than data processing. It can prevent work release, disrupt picking, disable visibility, interrupt dispatch, block partner communication, and force physical operations into degraded modes.

The security boundary extends beyond the enterprise

Transportation carriers, brokers, suppliers, robotics providers, cloud vendors, integration platforms, and other third parties participate in the operating environment. Their credentials, interfaces, devices, and support paths create dependencies that conventional perimeter thinking does not capture. Logistics cybersecurity has to account for the extended operational ecosystem.

Warehouse OT and telematics require operational thinking

Cyber controls cannot be designed without understanding the physical process they protect. Warehouse automation, vehicle systems, and edge devices may have different patching constraints, availability requirements, and recovery procedures than office IT. Security decisions need to preserve safety and continuity as well as confidentiality and data integrity.

Fallback is part of cybersecurity

A resilient operation needs to know how work continues when a critical digital service is unavailable or untrusted. That may involve manual dispatch, alternate communications, offline picking procedures, controlled order holds, backup identities, or predefined recovery priorities. A backup that has never been restored and a manual process that has never been exercised are not reliable controls.

Recovery should be measured operationally

Cybersecurity metrics should include the ability to restore critical logistics capabilities, not only the number of vulnerabilities closed. Time to isolate, time to recover, transaction reconciliation, backlog clearance, and the safe return to automated operation are supply chain performance measures during a cyber event.

The Logistics Viewpoints Cybersecurity in Logistics: A Practical Guide translates cybersecurity into logistics operations across identity, cloud applications, warehouse OT, telematics, third parties, backups, fallback, and recovery.

Executive implication

Cyber resilience should be measured by continuity and recovery of logistics operations, including degraded-mode procedures and manual fallback—not by security controls in isolation.

Go deeper: provides the durable buyer, architecture, and implementation reference for this topic. Risk, Resilience & Security connects this analysis to the broader Logistics Viewpoints research architecture.

Related Logistics Viewpoints research

Download Cyber Resilience in the Supply Chain
Cybersecurity in Supply Chains

Go Deeper

Read the full Cybersecurity in Logistics: A Practical Guide.

Explore the broader Risk, Resilience & Security domain for related Logistics Viewpoints research and analysis.

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